Name: nacrepair.co.uk
Telephone: 000000000
Rating: 4.7

Consumer Guest

Engineer kept no-showing

The engineer originally came and diagnosed the leak with our washing machine as a part that needed replacing. They returned a week later and replaced the part but left before testing that the leak had been resolved. The machine continued to leak for over a month while we tried to contact the engineer to arrange for them to come back and fix the problem. NAC told me that I had to contact the engineer directly but the engineer kept saying he would come and never showed up.

Date of experience: Oct 20, 2025

Doug Guest

5 months ago

The engineer quickly diagnosed the…

The engineer quickly diagnosed the problem with the washer dryer and replaced the defective parts. He had the patience to wait until the dryer had gone through a cycle before leaving.

Date of experience: Oct 17, 2025

Michael Smith Guest

5 months ago

A fast and efficient service from…

A fast and efficient service from original call to completion of work needed.

Date of experience: Oct 17, 2025

Mrs TONY BEAUJEAN Guest

5 months ago

BOOKING WAS EASY

BOOKING WAS EASY. EVERYTHING WAS ON SCHEDULE AND YOUR REPAIR MAN SUPERB.

Date of experience: Oct 17, 2025

David Buchan Guest

5 months ago

Efficient booking and friendly

Efficient booking and friendly. Hope the service matches the booking .

Date of experience: Oct 17, 2025

ANDREW COPE Guest

5 months ago

Good honest advice

The engineer managed to get my aunt’s washing machine working again and was very honest about how long he thought the machine would last. He recommended we should replace it within the next few months as he could see that due to its age other parts were wearing out and would be very costly to replace.

Date of experience: Oct 17, 2025

MRS Wendy Moretti Guest

5 months ago

Fridge Freezer

Company was brilliant, fast and reliable. Danny who repaired the fridge freezer, was polite ,and knew what he was doing.I highly recommend recommend them.

Date of experience: Oct 17, 2025

Tim McFarren Guest

5 months ago

Great Experience

Great communication, really convenient and really easy. I wish all services where like this!

Date of experience: Oct 17, 2025

K Barratt Guest

5 months ago

Sadly Not Great - £186 Out of Pocket

Sadly, my experience so far has not been good. On 17th Oct an engineer came to my house to diagnose/fix a fault with my combination oven. To cut a long story short, he misdiagnosed the fault and I was charged £86 for a heating element that was not required. I had the old one independently checked, when it became obvious the fault hadn't been fixed. After many emails I was told the engineer had to come back to examine the oven (I had, by this time, bought a replacement, as I do not have a conventional oven, so I was a bit stuck without one), before they would consider refunding me. He arrived on Weds and tested the old heating element and agreed it was still working. He swapped it back for the new one, which he took away with him, "so that you can be refunded for it". Since then, and despite my many emails, I have heard nothing at all more from the company. So I have paid almost £186 for a non-repair plus £200 for a new oven. I have now sent a Letter Before Action, but if I do not receive a full refund by 4th Dec I will be taking them to the Small Claims Court.