Review Time
Absolutely useless app. I have attempted to use this multiple times but it won't retain stations , dates of travel, you have to repeatedly re-enter info & after 25 mins of searching for train information I have given up!! How are tourists supposed to use this??!! It is shockingly bad.
Absolutely useless app. I have attempted to use this multiple times but it won't retain stations , dates of travel, you have to repeatedly re-enter info & after 25 mins of searching for train information I have given up!! How are tourists supposed to use this??!! It is shockingly bad.
I'm not a regular train traveller but I am pleased to acknowledge excellent customer service I received today at Bishops Stortford, Herts railway station. I was served by Paul, I was looking to buy an advance ticket and he asked if I had a railcard, which I didn't, and suggested a railcard, with immediate savings. He asked my age and suggested a Senior Railcard (from age 60, £30 per year with a third off standard and first-class anytime, off-peak and advance tickets) would provide immediate savings on my journey and a better overall 'investment' if I was expecting to repeat the journey or use the railways again, which I am. I now have a railcard and can expect considerable savings on future journeys. The team at Bishops Stortford are all friendly, professional and provide consistently excellent service, thank you all, especially Paul.
I'm not a regular train traveller but I am pleased to acknowledge excellent customer service I received today at Bishops Stortford, Herts railway station. I was served by Paul, I was looking to buy an advance ticket and he asked if I had a railcard, which I didn't, and suggested a railcard, with immediate savings. He asked my age and suggested a Senior Railcard (from age 60, £30 per year with a third off standard and first-class anytime, off-peak and advance tickets) would provide immediate savings on my journey and a better overall 'investment' if I was expecting to repeat the journey or use the railways again, which I am. I now have a railcard and can expect considerable savings on future journeys. The team at Bishops Stortford are all friendly, professional and provide consistently excellent service, thank you all, especially Paul.
Our bags were stolen yesterday on London Bridge to Brighton train. The ticket officer Steven at Preston Park stop was incredibly helpful during this trying time and provided important advice. we appreciate his help so much and want to thank him.
Our bags were stolen yesterday on London Bridge to Brighton train. The ticket officer Steven at Preston Park stop was incredibly helpful during this trying time and provided important advice. we appreciate his help so much and want to thank him.
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The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.
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