newtonfallowell.co.uk

2.7
2.7 Based on 179 reviews

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Average Rating

2.7

/
5

179 Reviews

5 Star
39%
4 Star
1%
3 Star
1%
2 Star
4%
1 Star
54%

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Dora Lewis
*Mansfield*

*Mansfield*Do not rent from these, or do not use them as property managers.All the 5* reviews are from people who sold their properties for overpriced figures, course they're going to be happy. - If you're a renter this applies to you.If I could give a lower rating I would.I was renting a property since Nov 2019, I had complained about one window in the master bedroom since the viewing that there was a high volume of noise coming through and wind, as the panel was broken and wouldn't shut properly, this came under a concern to environmental health, you could smell the traffic and even hear customers order their pizza from dominoes across the road. I was informed this would be fixed on the day of viewing verbally by a man called Jordan.3 years on, taking my money, hundreds of e-mails later, nothing was done and that room had to be abandoned, so in other words I rented a 1 bedroom for the price of 2. I was led on by false hopes, saying "windows are ready we are sending someone" and nobody ever turned up. It was all a lie.The shower didn't work for 3 years either, the water pressure was not right and nobody ever looked into it for me, cold showers for 3 years?Just before Christmas this year going into 2023 a day after paying that months rent I received an unexpected notice to leave within 2 months, no answer to any reason why.They didn't pay the remaining deposit and added unauthorised charges onto the account claiming for "damages in the house" which certainly is not comparable to the poor windows.The most hilarious thing is, I drive past the house and the windows were installed 1 month after I left. Why was this not sorted for 3 years?The landlord turned up to the property demanding rent for the last month (which I let them take £525 out of the £605 deposit anyway) he snatched my mothers phone out her hand and demanded my telephone number and kept calling me from withheld and harassing me and my family while they were trying to help me move my stuff. - I was harassed by constant quarterly visits that were targeted just to me, this was evident as I knew another tenant renting from these people. - landlord refused to put his issues in writing knowing that I could take that to the tribunal.Landlord Mike Cokrill, Property 50 Leeming lane south.Do not rent from these people no matter how desperate you are, you will get ripped off and ignored as long as they take your money.Now sit back and read the snide and unprofessional response I get followed by many others in the past.Poorly managed organisation.

1
Date of experience: Jan 24, 2023
Glenda Walker
For Stevie Lee Bartlett darling!!!!

For Stevie Lee Bartlett darling!!!!Goes extra mile for all and always positive, kind and caring!!!! Speedy reply and get the job done promptly!!!Thank you darling!!!!❤️❤️❤️❤️👏👏👏👏👏👏👏

5
Date of experience: Jan 23, 2023
Alison Long
Did a visit - no more communication

Did a visit, never gave me a valuation. no follow up - dire communication - exactly what you would expect from a poor estate agency

1
Date of experience: Oct 13, 2022
Andrei I.
Awful, Awful, Awful

Awful, Awful, AwfulTerrible attitude and customer service

1
Date of experience: Oct 01, 2022
Jerome Coleman
Excellent service from Newton Followell…

Excellent service from Newton Followell helped me sell my late mother's property. Communication and selling process 10/10, Danielle Vann and Richard Chesterton provided. Sunil Mistry (Leicester).

5
Date of experience: Sep 26, 2022
CP21
My experience as a buyer was amazing…

My experience as a buyer was amazing with Newton and Fallowell. I was regularly emailing estate agents as we were looking for a particular build, in a particular area and budget. I emailed Newton and Fallowell and a response from Kayrn advising me of a new instruction due to the market - it was everything we were looking for! We were able to view the house before it went into the market and our offer was accepted! Kayrn's communication throughout the whole process was amazing and guided us through the process. Thanks to Kayrn we got our dream home after months of searching! X

5
Date of experience: Aug 11, 2022
Curtis Wilson
Friendly professional staff.

Introduced our own buyer tonNF so they acted on our behalf at a greatly reduced fee. Initial appraisal with Zak was professional and informative. We were kept informed by office staff every step of the way. In fact, they gave us more info than our solicitor and chased buyers for us! Spoke with 3 different staff at the LFE office, all friendly, professional and very helpful. Would recommend to all want a good, honest, proactive estate agent.

5
Date of experience: Jul 29, 2022
Arkael73
Outstanding Abbie and Kieran at the Lincoln Office

Abbie and Kieran at the Lincoln Office kept me in touch at all times with all the twists and turns of the selling process. They were always very helpful and kind and I found their advice really helpful. I have not sold many houses and the support of a good estate agent is invaluable. I would use them again without hesitation. My buyers were also very impressed with Abbie.

5
Date of experience: Jul 23, 2022
HW21
Worst agent ever

Used the Lincoln branch to purchase a property.What a mistake that was. Took 6 months to completeWhen uk average is 3 months.No communication only replies to emails sent or messages left,no contact off there own back.Worst estate agent ever..AVOID AT ALL COSTS.....

1
Date of experience: Jul 16, 2022
Jeremy Wright
Absolute disgrace

Absolute disgrace! Do not believe a word they say!

1
Date of experience: Jun 26, 2022

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