Name: novasol.dk
Telephone: 000000000
Rating: 2.7

Kailey Harris Guest

Mange tak 🥰

very friendly staff, uncomplicated and competent advice. one great price-performance and all-round care. very nice houses, something for everyone. Gladly again at any time, we can recommend Novasol 👍

Date of experience: Sep 20, 2023

Grace Vega Guest

2 years ago

Alt var tip top.

Date of experience: Sep 20, 2023

Finn Brooks Guest

2 years ago

Good properties but NOVASOL is beyond useless

I was happy with the low price of the 3 bed bungalow I rented from NOVASOL but once I left the property they came at me with ludicrous charges for cleaning, electricity and water.I had cleaned the property thoroughly before I left and there example of my not cleaning was a bedroom I never used. I was hounded by NOVASOL to pay more money and I felt they never read my replies to their emails. I will definitely not rent through NOVASOL again

Date of experience: Sep 06, 2023

Lars Olsen Guest

2 years ago

klage/complaint

Lejligheden var ulækkert beskidt, sengen var beskidt, køleskabet var beskidt og ildelugtende. Jeg lejede i 3 dage, men gik efter 15 minutter og lejede en anden lejlighed. Jeg ville klage, jeg ringede til novasol, konsulenten bad om billeder. Jeg sendte alle billederne, men jeg modtog intet svar eller refusion.The apartment was disgustingly dirty, the bed was dirty, the fridge was dirty and smelly. I rented for 3 days, but left after 15 minutes and rented another apartment. I wanted to make a complaint. I called novasol, the consultant asked for photos. I sent all the photos, but I received no response or refund.

Date of experience: Sep 03, 2023

Helena F. Guest

2 years ago

Wonderful House

Wonderful House, good service and exelent location.

Date of experience: Sep 01, 2023

Kendrick Clark Guest

2 years ago

Not so great

Many surprises ($) when renting a summer house for example 😄 Expect things like bill for electricity ?!? Check in at 16:00h !?

Date of experience: Aug 24, 2023

Debbie Butler Guest

2 years ago

Klitvej 15 Ebeltoft

Great location, well-kept house and property, well stocked with essentials, nicely decorated, local Novasol office helpful.

Date of experience: Aug 23, 2023

Vicary Powell Guest

2 years ago

very poor customer relation and communication

The stay was nice, house was nice, holidays were nice and everybody was happy, until I received a super aggressive letter from Intrum telling me that I did not pay cleaning fees.The fact is that all settlements to pay the rent were automatic, so when I received an email (in Danish, language that I don't read), mentioning cleaning fees, I said to myself "fair enough, I was aware about cleaning fees, they will take the amount on my card". But in fact a proper payment was needed from my side. Of course when I received the letter from Intrum I paid immediately and inform them but 2 weeks later I receive a second letter from Intrum for the same invoice (with higher fees of course). That's unacceptable, especially when you don't have a clear communication.

Date of experience: Aug 22, 2023

WB81 Guest

2 years ago

Hard to contact

I tried to pay my booking with a gift card. I spent 1 hour trying to contact them to do it. Finally I had to send an email but 4 days later no one had process my email and my booking was canceled. Really not reactive company