nurecover.com

3
3 Based on 1.8K reviews

...

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Average Rating

3

/
5

1.8K Reviews

5 Star
41%
4 Star
7%
3 Star
4%
2 Star
5%
1 Star
43%

Filtered Reviews

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Review Time

Art
Good product. Bad bushings.…

Good product however I needed to upgrade the bushings as they are of poor quality and leak.

4
Date of experience: Sep 16, 2024
Olivier2Carglass16
This company is an absolute fraud

This company is an absolute fraud. Their warranty is completely dishonest, and their customer service is extremely disrespectful, rude and the opposite of helpful. They are stealing peoples money for a terrible and falsely advertised product. DO NOT BUY FROM THEM.

1
Date of experience: Sep 14, 2024
Mia
I never received the products and got…

I never received the products and got tired of asking for it.. Poor communication and no delivery...

1
Date of experience: Sep 14, 2024
Regina Brown
I had many problems with my chiller…

I had many problems with my chiller system and customer service was useless. Would not recommend buying from this company- I’m sure there’s better quality out there

1
Date of experience: Sep 14, 2024
Angel Johnson
The sauna steamer was broken

The sauna steamer was broken, so I had to have it replaced twice. Also, it doesn't really heat the sauna to the temperature that I would have liked it to have been.

2
Date of experience: Sep 12, 2024
MatigeErvaring67
Sauna steamer broke after 1 month

Sauna steamer broke after 1 month. Zipper broke after 2 weeks.

1
Date of experience: Sep 12, 2024
angrygil
The steamer broke 4 times so I gave up…

The steamer broke 4 times so I gave up asking for a new one every time.

2
Date of experience: Sep 12, 2024
Todd T.
Build 7 design 5 overall 6

I love the feel and build of the main pro ice pod but considering this is the larger of the portables I must admit I was disappointed in the height and width. Whoever takes picture for coves (lids) need either a prize for making things look solid as this is the flimsiest thing I've seen on a ice pod. The "thermal" blow up lid is poor quality fitting and quality too 😔 If you're an ewok this is the ice pod for you if Chewbacca can fashion a lid for it even better ..."may the ice be with you" This has the makings of a good pod but it's been built to a price which in the market currently it literally isn't holding it water!

3
Date of experience: Sep 11, 2024
Iona Johnson
Quality of chiller is not to my standards. Nurecover does not care.

I received a chiller and portable cold pod. Opening the items I was concerned about the quality right off the jump. The hoses, connections, and the little pump that comes with it. Pump looks very underwhelming. Before I put any water in the chiller and pod I emailed customer service with my concerns of the lack of quality that didn’t meet my expectations. I was told once the product was open it was mine with no refunds. Now I'm stuck with this disappointment and will have to spend more money to make it up to my expectations.

1
Date of experience: Sep 11, 2024
Wallace
It’s been a few months and still hasn’t…

It’s been a few months and still hasn’t been delivered - got notification of shipping details twice and that shipment doesn’t exist

1
Date of experience: Sep 11, 2024

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