Review Time
while some of the equipment does have quality, some of the parts are after thoughts and their is no quality control.Cold tub it self is good , so is the chiller. Filter works but its not strong, Connectors are pure shit, Leaky and they come apart by them self. you cant put this unit inside of your home or you will damage your floors and get a moldy home. The Pipes came Kinked inside the box and the kinks can not be undone.The sauna's steamer died before producing any steam. after 6 weeks with customer service i received a new one. this unit has been better and had some nurecover decals atleast. the first one did not. it takes 15-20 minutes to heat up at max settings and doesn't get that hot. Open the door to get in and you have to wait an extra 5 minutes for it to heat up.the worst part of my shopping experience was the customer service. i reccomend other brands to friends and family.
Received mine last month, and was so excited ! Unfortunately after 3 uses the steam heating part does not work !! I have reached out to this company 3 times with no response ( for 2 weeks now ) and had posted their item all over my social media to recommend , which I am taking down now… I was giving them time to rectify this and contact me with replacement but haven’t heard anything sadly ! It would have been a great item but a company is only as good as their customer service ! Now I will return it for a refund since I never had a response from them to replace the defected item !
Love this product, use it daily with the recovery pod, although I had some technical issues with the sauna as soon as I contacted customer services, explained the issue I was sent a replacement. Would recommend if you are thinking of getting a sauna
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