nurecover.com

3
3 Based on 1.8K reviews

...

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Average Rating

3

/
5

1.8K Reviews

5 Star
41%
4 Star
7%
3 Star
4%
2 Star
5%
1 Star
43%

Filtered Reviews

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Review Time

Lisa Brockman
It took over a month to receive the…

It took over a month to receive the product and trying to reach out to customer service to find out about the shipment was impossible. I’ve only been taking the meds for 2 days so hopefully they work amazingly and the shipping issues are moot

2
Date of experience: Aug 04, 2025
GARRETT DEVORE
Not the promoted temp.

You guys say your sauna can get up to 155 degrees, and mine got nowhere near that. Not sure what can be done about this, but it was a pretty big letdown

1
Date of experience: Aug 04, 2025
Shipping took almost a full month.

2
Date of experience: Aug 04, 2025
Brian Brown
never arrived

ordered ove a month ago still hasnt arrived

1
Date of experience: Aug 04, 2025
Justin Dalton
I never received the two orders that a…

I never received the two orders that a placed about a month ago.

1
Date of experience: Aug 04, 2025
Darren Clark
I did not receive my complete order

I did not receive my complete order. I ordered and paid for the Tropic Pro package despite my order receipt saying the Tropic Home package. I inquired and was told it was confirmed my order is the Tropic Pro. I never received the sauna heater and have not received a response from customer service after numerous attempts. I am now trying to return my order for a full refund but cannot get instruction how from anyone.

1
Date of experience: Aug 04, 2025
Christopher Cooper
Lid popped and burnt my leg

Lid popped and burnt my leg. Extremely not pleased!!!

1
Date of experience: Aug 04, 2025
Jimmy Cliff
30 days later after I tried to cancel and get a refund

The company has not been helpful. The shipping took a month… I’ve tried to figure out how to cancel orders and a subscription I didn’t think I had signed up for.

1
Date of experience: Aug 04, 2025
Customer support is unresponsive to a…

customer support is unresponsive to a quality issue with my sauna cover

1
Date of experience: Aug 04, 2025
Joey Rodriguez
The Sauna does not get hotter than 110…

The Sauna does not get hotter than 110 degrees.

3
Date of experience: Aug 04, 2025

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