nurecover.com

3
3 Based on 1.8K reviews

...

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Average Rating

3

/
5

1.8K Reviews

5 Star
41%
4 Star
7%
3 Star
4%
2 Star
5%
1 Star
43%

Filtered Reviews

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Review Time

I can’t review it because I still don’t have it.

I can’t review it because I ordered it over three weeks ago & I still haven’t received it.

1
Date of experience: Dec 23, 2024
MP62
Only giving one star because 0 isn't an option!

Only giving one star because 0 wasn't an option. If you are in the UK please do not order! Not only will it not arrive, but the company are hopeless at communicating in a timely manner. They refuse to acknowledge many requests and just tell me they are hopeful it will arrive. This was a Christmas gift and I will not arrive in time. The tracking updates are not actually updated, apparently my package has been in the air for four days! Useless save your money!

1
Date of experience: Dec 23, 2024
Lily Taylor
Well done Great SCAM

Well done Great SCAM, DO NOT ORDER.No response on phone or email, half order sent but no actual sauna. complete CON avoid at all cost. Do not waste your money.

1
Date of experience: Dec 23, 2024
Kermit
Support never responds

Support never responds. They gave me a tracking number that didn't exist, then when the order arrived late, it didn't include the free ice bath that was promised.

1
Date of experience: Dec 23, 2024
MasterKillerCZ27
Missing item

Takes forever to be delivered. Still missing the ice bath chiller (pro) and ordered these items a month ago. I keep trying to get in touch with customer service and no one is calling or emailing me back. Considering the water chiller is the most expensive item I bought it’s really upsetting and frustrating that we haven’t gotten it delivered and the shipping status states “no update”

1
Date of experience: Dec 22, 2024
EW77
Where is my Item

I ordered my Sauna and Ice Bath on 26 November for Christmas presents. Ice bath came in two days however 26 days later I have yet to receive my Sauna. Customer service is terrible. Cant get through to anyone and no get backs to you with any real information. It is now 22nd December and have no ideas if it's coming at all. I am not happy as it was a lot of Money spent.

1
Date of experience: Dec 22, 2024
Roman Coleman
3 parcels never arrived

still waiting. since end of november, no update on delivery, tracking numbers dont work. no resolution yet.

1
Date of experience: Dec 22, 2024
MS56
Not received my package been waiting…

Not received my package been waiting for 25days.Has been shipped from china when it says shipping from USA avoid

1
Date of experience: Dec 22, 2024
I love the sauna HOWEVER,,,,

I love the sauna, the directions are horrible, I had to watch you tube videos to figure out how to correctly assemble and use the product successfully! The top is difficult to move lock/unlock and how do you turn the thing off???? I have to unplug it..uggggAlso how about heping us to the fact that the water builds up in the sauna and the water inside the steam pot needs to be dumped, everything wiped down...just some dam basic help!!!1

3
Date of experience: Dec 22, 2024
WindSekhai76
Still haven't recieved my item I've…

Still haven't recieved my item I've been waiting 4 weeks i will be cancelling my order with the bank tomorrow and asking for my money back

1
Date of experience: Dec 22, 2024

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