Review Time
i purchased a SanDisk External drive 13 months ago from Office Depot. the drive stopped working 1 month ago, brought my computer into a repair shop i use, was told there is a class action lawsuit against SanDisk. this problem started May 2023. all my saved data was gone. SanDisk would have replaced it but i didn't want a defective product. so, i called Office Depot. although they were just the middle man & it was 13 months after purchase, they refunded my money and i bought a Samsung External Drive from them. i appreciated their understanding of my problem and they took great care of me as a customer.
Despite the website description claiming that this banner is suitable for temporary outside use, it lasted less than 4 hours outside the first time I ever used it. Ink ran and looks awful. In-store personnel were difficult to deal with and unfriendly, in my opinion. Customer service listened to my complaint, but did not stand by their product and gave the store discretion as far as a refund, even though I called to complain about the store. I did not feel there was any real attempt, in-store or online, to help this customer. What a colossal waste of time and money. Would never recommend this product or the particular store I visited. And if this is how officedepot.com treats their customers, I could not recommend them either.
The worst ever experience! Buyer beware they don’t stand behind there product - purchased a computer and 2 weeks later not working… Office Depot didn’t want to know rude staff manager useless in Charlotte NC .. Had to send to HP no computer for 6 weeks! Way to stand behind your customer Office Depot! Never never by electronics at oodice depot it’s a 2 week return which is absolutely pathetic.
Their house brand “real space” of chair mat warranty is a scam. They call it limited lifetime, but require you to ship it back for review. Shipping of course would cost approx the cost of the mat. Just don’t offer the bogus (near fraudulent) warranty and make a customer feel scammed. I will do my best to buy all office products elsewhere. Over a stupid chair mat. Bad idea, bad company. P.S. I’m not making this up,the store employee fully agreed with my above interpretation and understanding,
Ordered ink on Monday. To be delivered Wednesday. Not delivered for reason - no one home. Never happened before. Customer service is terrible. Had to call twice to get order canceled. Asked for supervisor, not available. Never called me. Bye Office Depot.
14OCT2023 Went to Office Depot #3379 Okemos MI to have least cost, simple printing onto business cards.The first guy told me $11.99 for 50. He loaded up the words from my USB, sized it so it fit the card perfectly and showed me on the screen. He added a quotation mark, incorrectly. In a friendly way I asked him if he was doing the design for me. He seemed offended. Then he said there is a design fee (we're all sensitive to hidden fees). I asked about that since it fits perfectly and he already said $11.99. I wanted to know why the design fee, and if I could do the “design” on Avery and bring it in. He then left, saying he didn’t have time for this. Although it was only 4PM. As I kept waiting I called the store to say the person that was helping me left. Lady arrived in ~ten minutes, saying the other knowledgeable printing person would arrive in about ten minutes. Finally the knowledgeable guy arrives and says it’s not a design fee, it has to do with setup and the like. Ok, I can handle that, although a scam fee since I was told the cost already. I asked for the price, he said it’s $1.25 a minute. But he could not tell me the total cost because the setup time was not known.Bottom line: I wanted 50 simple, least expensive business cards. Could not give me the price. I asked how anyone could commit without knowing the price. With disdain I was ostensibly dismissed.Both people assisting me were insolent. Was not a pleasant experience. Left without the cards. Advice, when this is seen at the top layer you can bet there are compromised services underneath. Don’t shop here. We won't.
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