offspring.co.uk

2.7
2.7 Based on 543 reviews

OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in L...

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Average Rating

2.7

/
5

543 Reviews

5 Star
37%
4 Star
4%
3 Star
3%
2 Star
4%
1 Star
52%

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Bunch of clowns

If you click and collect an item, you have to pick it up from an Office store. But you can't return items from here, nor from any concession stores. Which means you have to pay to return items. Who doesn't offer free returns in 2018?! Guy on Twitter was condescending and useless. Was very keen to keep telling me how much it costs to return an item using Collect+ and that i can use the handy label that came with my order. Guess what's missing from my order? The Collect+ label! First and last time i'll be using these guys

1
Date of experience: Oct 17, 2018
Celinda Sanders
Fab trainers

Fab trainers, super fast delivery

5
Date of experience: Oct 16, 2018
Ouaou
I returned a pair of sneakers since…

I returned a pair of sneakers since july 20 and almost 3 months later I still haven’t received my refund , the package is still in Transit

1
Date of experience: Oct 16, 2018
Lyle
Okay

I ordered some Y-3 and the shoes were ok but the package was slightly damaged and the guarantee paper was ripped. Seems like someone returned the shoes and they sent them to me...

4
Date of experience: Oct 16, 2018
Fab my boyfriend loves them

5
Date of experience: Oct 15, 2018
Taylor Patterson
Buy in confidence they never let u down…

Buy in confidence they never let u down and u can get a bargain batter then other.

5
Date of experience: Oct 13, 2018
Xx_RapidZz_HD
Most certainly the best retail store

Most certainly the best retail store. Super fast processing and shipping. Excellent 10 stars from me ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

5
Date of experience: Oct 13, 2018
Virginia B.
Trainers I ordered did not arrive

Trainers I ordered did not arrive, i waited 2 days running both times told I had missed delivery & they had left a calling card. Yodel had not been to my address nor had any cards been left. I tried to ring offspring c/s was on hold for 35 mins and no answer! I resorted to on line chat and it was obvious from their reply they had NOT fully read my message. In the end I gave up and requested a refund, parcel has been returned to offspring and I'm still waiting for my refund, shocking!!!

1
Date of experience: Jun 14, 2018
Karl
Delivery

Haven’t recived my deliver yet, but that’s not offsprings fault there has been an incident with the courier about the parcel being delivered and I’m still waiting to hear about what’s happening

2
Date of experience: Jun 14, 2018
Vicky A.
Received exactly what I ordered.

After reading the reviews I was very sceptical about ordering.I placed the order 12th June. Just received my order 13th June through collect +.Pleasantly surprised. No fuss. No chasing up the order. Will use again.The box isn't perfect. So for those who like to keep the box, keep that in mind.

5
Date of experience: Jun 13, 2018

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Business Details

  • OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in London’s Covent Garden where the trainers were at the forefront of design and the original store environment created one of the most a revolutionary and unique shopping experiences in the UK.See more

  • email help@offspring.co.uk
  • language https://www.offspring.co.uk

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