Review Time
I placed an order for a pear tree and received a confirmation email but that was the last I heard from onlineorchards.com. They don’t respond to emails and don’t publish a phone number. This business is completely unresponsive and seemingly deserves all of the one star reviews. Wish I had checked their reputation first. Payment was thru Venmo and a dispute has been filed.
Ordered 2 trees from Online Orchard and they sent them to wrong address in Washington state. I live in Pennsylvania.Will not respond to emails or phone messages. Their number is 503-812-5701 .The address is 5215 SW Boyd Rd. Gaston Oregon 97119
I ordered 3 different cherry trees, they look like they were boxed for 11 days by the fact that the label was made that long before they even shipped. When they arrived the roots all were full of mildew and the leaves were dead and fallen off. The Lapins is dead, the Van might recover and the Black Tartans looks like it will survive. Order from somewhere else there is a reason they have no phone number and it isn't because they are high quality. If they send me replacements I might change the review or more positive but 1 star is all they get. I will be contacting the BBB just so others know what they are.
Ordered 5 trees, only 4 arrived. They were in bad shape - no buds or leaves and roots looked pretty sorry, not sure if they will live. I sent three emails and provided feedback on their online "provide feedback button" which asks for an email so they can get in touch. I have not heard from them. Will not do business with them again. Ever.
Bought a number of trees and hedges. The hedges were all in great shape. Though, very strangely, have not grown at all in a year now. But they haven't died either. On the other hand, the trees were in bad shape the moment they arrived and were entirely dead within a week. I'd emailed multiple times up to a year later and no reply, even having tried multiple methods.So they're not quite a scam, but about as close as one can get without being one. But do yourself a favor and just steer clear.
This company is trash I ordered 2 trees from Home Depot. 1 arrived dead and has not recovered. The other survived. I contacted Home Depot twice about the matter They gave me 503-791-9441 as a direct number to Online Orchards and told me I was on my own. The number goes directly to voicemail. It's a shame that a big box store won't even stand behind what they sell when they use sh*tty suppliers. Lesson learned. Pick up a healthy tree like I did from tytyga .com.
I ordered a Royal Ann Cherry Tree last year in the early fall. It did not live. I called the phone number on the web site and it was some Tech Company and NOT the Online Orchard. NO other way to contact them. I WILL NOT BE PURCHASING ANYTHING ELSE FROM THEM. SAVE YOUR MONEY. AT LEAST STARK BROS WILL STAND BEHIND THEIR PRODUCT AND REPLACE IT.
I have ordered five trees: two apricot and three plum. Roots were too short chopped, in my opinion, had just big clump, not too many small roots. Apricot trees had good amount of buds opening up. Plum trees barely had any life buds. I planted them in the temporary pots While the roots wrapped up very well in the plastic with wet straw, two of the plum trees came with multiple broken small branches and many dead- like buds. Not sure if the branches broke during transportation or during preparation. I kept the pots on my closed patio during freezing nights and cold days. Took out on the sun. The apricot trees seem to pick up nicely, buds are opening. Looks like they are staying alive. Bubblegum Toka plum tree more likely is dead, no live buds. Shiro Plum tree is the same. Italian Plum has some buds opening, so fingers cross. Giving 3 star review as at least three threes might survive. It would be nice to either get the refund or replacement trees.
Claim your business profile now and gain access to all features and respond to customer reviews.
