Review Time
My parcel is being delayed and has been damaged, which is probably due to total negligence of your staff and management !! I hope that only the packaging is damaged and the goods stayed intact and are not fixed with a tape with leftovers being scattered around the whole box.. Unfortunately your poor rating is causing very serious concerns and trust issues.. Please consider!
My package is being stuck in Venlo, NL for 5 days already. Looking other reviews seems a common thing. But it was suppose to be here in less than 5 days (usually I have received packages from the same site in 3/4 days).What is going on in Venlo?My tracking number is PK149L0407027000124565GEDIT: I received my package on May 3rd. So things went quick as soon as it left Venlo
As per promise, I’m updating my reviews, because of due time communication and delivery of parcel. Huge delay between dispatch and P2P delivering my parcel to Royal Mail. So I thought. Created a review here, and got reply quickly from P2P, who also contacted the retailer. That got things moving. Apparently my retailer had not dispatched the parcel to P2P, as per their emails and as the tracking link suggested. Finally P2P received the parcel and my tracking link was updated. Two days later P2P got it to Royal Mail. So P2P got back to me with a reply quickly, helped push my retail, and only spend two days with my parcel at their processing center. Thank you for your help and quick turn around.
Please can you advise me what has happened to my parcels, they were scheduled to be delivered to New Zealand on the 27th April, but when I check the tracking number they are still in Basildon in the UK, showing status export cleared. It has been like that for several days. My tracking numbers arePRO1081GB00014544501 PRO1087GB00014494001Many thanksAnitaMy parcels have arrived, all good, what would have been good on your part would be a status showing that the parcel had left the UK in plain English, this would make customers feel less stressed when parcels take a long time to arrive. Thank you
Hi,I am writing your regarding this package:It was supposed to arrive today according to my confirmation when I buyed it.Would you mind please confirm if everything is ok? Because it is located in Velon and no more news..FIC Tracking Number: PRO1086GB00014911701 Shippers Ref: 50392340Tracking Number: PK149L0407036580129017Z
My parcel has been sat in the Fedex cross border process centreBASILDON, SS15 6TR SINCE 19TH OF MARCH, item ordered on the 10th! It is now hitting a month long delivery with no updates to any avail! Don't tell me to contact the retailer which I did 6 times! Still yet to be dispatched to Royal mail. Tracking number: GER6960GB21400893401
I don’t know why am giving this courier service a star my package from ASOS has bn 22 days in transit. No updates whatsoever. We poor service. Package was suppose to arrive and up till now nothing. ASO2500GB07508316301 That’s the tracking numberAnd also don’t ask me to contact ASOS because they said I should contact you!!!!!
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P2P is the international parcel delivery company that covers every corner. We are the safe pair of hands that get your customers’ deliveries to them through our truly global, innovative delivery service.
Established in 2009, we are a group of passionate logistics experts who work tirelessly to support e-commerce retailers break down the barriers of international trade, providing parcel delivery services to over 200 countries.
We offer a choice of delivery solutions allowing our customers to offer flexibility to theirs. Our P2P TRAKPAK service is the first global tracked delivery solution designed specifically to support e-commerce. We also offer P2P EXPRESS, P2P RETURNS, and P2P UNTRAK, our reliable untracked service.
Our strong partnerships with final mile delivery partners across the world means we can get your customers’ parcels to them wherever – and whenever – they need them. We never stand still. And our innovative IT platform lets us talk to your customers in their own local language, meaning we truly offer a quality, global delivery service.
Customer care is at the heart of our business. Everything we do is to help our customers because we truly care about the relationship you have with yours.See more
