Review Time
hey, i ordered something from myprotein at the 27.11 and the parcel has not move since the 29.11 and im still waiting when the said it will get to me max 8 days , can you check what is going on with my pacakge?Tracking Number: HUT1860GB57441462501 29th Nov 2020 08:23:48 TRAKPAK PROCESS CENTREEDIT 27/12/2020 - 20:17PM GMT +3can you pass the investigation details at the end to my email or something because it take ages for them to answer and when they are they aren't give me any informationEDIT 28/12/2020 - 12:54PM GMT +3i just want to know if the package is going to come to me , and if yes when ish , i dont want to know anything else just if it will get to meEDIT 7/01/2021- 10:57 GMT +3Hey, i just talked to the retailer and their message was that they send a replacement and i didnt get a confirmation for a replacement or something for a week now m and they dont want to give me any information about the package that still stuck.can you please tell me what is going on here with my package?
avoid by any means to use this company ... i have been waiting a parcel that departed on the 8th of December and that is still not delivered and that won t be delivered for x-mas ... poor company assistance ... make sure that the onlineshop don't use this transport amateurs
Hello I would like to know some information about my order GER0140GB4746757900, I'm obliged to write you here as you didn't answer me on my email.The pack seems to have been updated on the database of your website and reads the following:21st Dec 2020 12:20:09 TRAKPAK PROCESS CENTRE 198 VENLO, 5928, NLCould you give me some news please?Thank you!
Both my BeautyBay parcels are stuck in TRAKPAK PROCESS CENTRE, BASILDON, SS15 6TR, GB. One package is stuck for over a month now. Why are they not being delivered?TRAKPAK Tracking Number: BEA5533GB00145025301TRAKPAK Tracking Number: BEA5531GB00139225401
My experience is almost exactly the same as lots of the other reviewers in that my package appears to get to P2P and now appears not to have moved for 10 days. I have been unable to contact P2P. I have emailed EGlobal who just refer me back to tracking.What do I do now?????
Useless tracking system!!!!I am having exactly the same issue as everyone else on here! I feel awful!I ordered my presents on the 14th. It was dispatched on the 16th. I paid for extra for express delivery 2-3 days. The status using the link to TRAKPAK has not changed since the 17th December! It still says: 17th of December TRAKPAK PROCESS CENTRE.No updates!!!!The tracking number does not work. The third party courier obviously has not received it.I can't get through to anyone! I am aware there are delays due to Covid. But I ordered early enough and paid a lot for an express shipment.If you are a company I would advice NOT using this company as a way of sending packages - As it makes me never want to purchase from that company again.Ahhh! So frustrated!!
Trying to get a hold of someone to talk to about my parcel! It says its in transit & expected delivery is today but no further updates on tracking site since 17th of December can someone please help! This is a Christmas present how do i tell the person i have nothing for them! Im fuming!! FEE5845GB00161488201
Hi, Same experience 11th package at the location " BASILDON, SS15 6TR, GB" but still no delivery or change in the status. Normally sending would take 2-3 days and before Christmas you add some days but this I never experienced. (trakpak number: IBE1305GB00053958501)RegardsAudrey
Package sat for 5 days in BASILDON. It seems this is happening to everyone. They don’t respect that you have paid for priority delivery with their delivery partners. I paid for 3 to 4 day Uk to France priority delivery and my package has been sitting in their processing centre in the Uk for 5 days and hasn’t even left for France yet. No update on tracking. Awful.
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P2P is the international parcel delivery company that covers every corner. We are the safe pair of hands that get your customers’ deliveries to them through our truly global, innovative delivery service.
Established in 2009, we are a group of passionate logistics experts who work tirelessly to support e-commerce retailers break down the barriers of international trade, providing parcel delivery services to over 200 countries.
We offer a choice of delivery solutions allowing our customers to offer flexibility to theirs. Our P2P TRAKPAK service is the first global tracked delivery solution designed specifically to support e-commerce. We also offer P2P EXPRESS, P2P RETURNS, and P2P UNTRAK, our reliable untracked service.
Our strong partnerships with final mile delivery partners across the world means we can get your customers’ parcels to them wherever – and whenever – they need them. We never stand still. And our innovative IT platform lets us talk to your customers in their own local language, meaning we truly offer a quality, global delivery service.
Customer care is at the heart of our business. Everything we do is to help our customers because we truly care about the relationship you have with yours.See more
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