Review Time
I ordered something two weeks ago it’s just been sitting with you all since 3/23 when will you give it to fedex?? It was supposed to be here Friday!! I looked on your site and a lot of others have this concern please help me understand what’s going on my tracking # is 61290322634759471383
I can’t believe I’m going through this AGAIN. This order has been stagnant since March 25, even though it says it has cleared customs. Here it is April 2nd and still nothing. When can I expect order # NA110721480Tracking #BOO0592GB00133549201?
Hi,My parcel from US got to France and failed in delivery twice while there was someone present at the address. The tracking app said to contact the carrier but there was no card left in my mail box and I couldn’t figure out the carrier in charge either from the P2P or aftership app. Trying to call the P2P customer service by phone or email and indeed nothing worked.I finally got a notice from the French post later and got my parcel... a long way to get to know which carrier is in charge, it would be really appreciated if you make more efforts on your app to let people know who carries packages.
Hi, I was supposed to receive my parcel yesterday (31st March, 2021) but haven't received it yet. I have been tracking but the date got changed to today (1st April, 2021). The tracking says it is in Basildon Depot and clicking on 'View More Tracking' takes me to Hermes' page where it says 'We're expecting it'. FIC Tracking no.: PRO1083GB00013129501Tracking No.: 8818091816392387I ordered it early so I'd get it before public holiday. And also this is within UK so I was expecting it to arrive on time. Can you let me know the status? Thanks
Three packages have gone missing. I was told they were held up due to Brexit. Two were going to France and one to Sweden all from the USA. They were shipped almost three months ago!!! I was given three tracking numbers that worked on the trackmytrakpak website, but when FedEx redirected that domain to their own FedEx Cross Border website all of the sudden the three tracking numbers stopped working and there was no record of the packages. Where are they?!?!Here are the three non-working tracking numbers that previously worked when the original TrakPak website was still up:GLO6450US35316388501GLO6450US78109867901GLO6450US68605496301What really upsets me is I was told everything was fine for almost three months and they were stuck in the UK due to Brexit and now they have gone missing?!?!
Hello, Please can someone tell me where my parcel is ? I have paid in excess of £400 for something that I have not received.Tracking ref:PRO1082GB00013104301According to your site , the parcel arrived at your Basildon depot, but has not moved since 12.06am on March 31st.I called your Basildon depot on 01268 533114, but the customer service option does not work, and the email address given bounces back.Thank you
People seem to experiencing the same issues here. My delivery was expected on the 29th, but had been stuck at the Basildon depot since that morning, with no updates to the status since then. I have chased my retailer on three of four occasions, with no response, and FED ex directly, but they can’t assist as the tracking numbers provided don’t relate to anything on there system.This company is, by the looks of other reviews on here, quite appalling - both in the turnaround of parcels, and the lack of response.Please can I have an urgent update - I have paid in excess of 240.00 for goods of which I have no idea when or if they’ll arrive.Tracking numbers below:PRO1086GB000128416018999880816407689Last activity was 29th March at 11:48
Hi, I wanted to know where my package is. It was suppose to be delivered today & the tracking has not been updated since March 23th.... still says it’s in Basildon. Pls I would like an update about my package. ThanksFIC Tracking number BOO0611GB00354195501Tracking 61290322634758816116.
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P2P is the international parcel delivery company that covers every corner. We are the safe pair of hands that get your customers’ deliveries to them through our truly global, innovative delivery service.
Established in 2009, we are a group of passionate logistics experts who work tirelessly to support e-commerce retailers break down the barriers of international trade, providing parcel delivery services to over 200 countries.
We offer a choice of delivery solutions allowing our customers to offer flexibility to theirs. Our P2P TRAKPAK service is the first global tracked delivery solution designed specifically to support e-commerce. We also offer P2P EXPRESS, P2P RETURNS, and P2P UNTRAK, our reliable untracked service.
Our strong partnerships with final mile delivery partners across the world means we can get your customers’ parcels to them wherever – and whenever – they need them. We never stand still. And our innovative IT platform lets us talk to your customers in their own local language, meaning we truly offer a quality, global delivery service.
Customer care is at the heart of our business. Everything we do is to help our customers because we truly care about the relationship you have with yours.See more
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