Review Time
Parkdock are a very poor Parking Company, they are running the business cheaply, and don’t provide a good service to customers, the Holiday Inn car park is inadequate, we had to wait one hour fifteen minutes to be picked up after notifying them we had collected our suitcases.
I had a terrible experience with this service.After collecting my luggage at the airport, I called the contact person as instructed. They said the driver would call me shortly, but I waited for more than 30 minutes and no one contacted me until I called again to follow up.I clearly mentioned that there were 3 people, 3 large suitcases, and 3 small suitcases, but the driver showed up with a Kia 5-seater, and the trunk was already half filled with a plastic basket full of stuff. It was obvious that even two large suitcases wouldn’t fit. In the end, one big suitcase had to be placed on the back seat, my 9-year-old son had to hold that plastic basket, and I had to keep a small suitcase at my feet in the front seat just to make room. It was extremely uncomfortable.When we finally arrived at the parking lot, they told us that our actual car was parked in another parking area and that another driver was bringing it over — we just needed to wait 10 minutes. But we ended up waiting for a full hour, standing outdoors in 12°C cold and strong wind before the car finally arrived.From the moment I made the first phone call until I could finally drive my own car, it took almost two full hours — absolutely unacceptable!Just when I thought things couldn’t get worse, I realized my Android Auto cable had been stolen. I had no choice but to use the in-car navigation system, which was outdated and led me through closed and incorrect routes.Yes, the service may be cheap, but the experience was absolutely awful. I would never recommend this service to anyone!
We used Parkdock when we traveled to Florida, they were late collecting us and we received a parking ticket whilst we were still on the plane ! We have contacted them requesting a refund for the parking ticket that we have had to pay !Avoid !!!!!!!!!!!!
Booked car parking for a trip from Heathrow at 2am. site looked professional enough so didn’t think too much about it. Received a broken English text message at 7pm to say not to arrive as they had had a fire at the parking yard (which looking at other reviews seems to happen often) and they would refund me. Obviously with only 7hrs before our booking this was very stressful as it’s a two hour drive to Heathrow so I couldn’t exactly ask anyone for a lift at that short notice. We immediately went back online and found another parking broker site and booked fast as it said there were only 4 spaces remaining. Snoring after looking at the confirmation emails and noticing the contact numbers did we realise that the actual parking was the same scamming site that just cancelled on us!!!!!!! So now we had two bookings with the same place as even though they had “had a fire” they were still taking last minute bookings. Anyway to try and cut a long story short we bit the bullet and paid four times the cost to park direct at Heathrow and then awaited the refunds. Obviously the refunds didn’t come in a timely manner, we had our holiday (8days) then emailed (no answer) text (no reply) called and got told it would be done in 2 days (didn’t happen).Eventually after three weeks or so the threat of escalating it and cc’ing in trading standards made them issue refunds. No apology, no explanation just silence. Looking at the other reviews this place needs closing down, they are obviously lying and scamming people and abusing peoples vehicles. We have learnt our lesson, from now on official parking or public transport to the airport. AVOID this place at all costs.
I can't give 0 star.DONT use them, they are scammers!!20 minutes before the pick up they called and said they cancelled the booking with email the night before ,that wasn't true as we don't have any email from them.They said they make a refund witch wasn't true eather!Try to call and talk with them, useless....We will see you in the court!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
vr-rock.com
tekzone.co.uk
missionfragrances.com
rapidclaimsolutions.co.uk
noblepawtrait.com
yayrich.com
airportparkmanchester.co.uk
adogperson.co.uk
investifyx.com
cafishgrill.com
