placesleisure.org

3.4
3.4 Based on 351 reviews

We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and ...

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Average Rating

3.4

/
5

351 Reviews

5 Star
48%
4 Star
9%
3 Star
9%
2 Star
9%
1 Star
25%

Filtered Reviews

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Review Time

Sarah Hambrook
Very poorly maintained

Very poorly maintained, facilities often shut for long periods of time. Not particularly clean. Managed very poorly. Introducing high charges for activities that were included in our membership

1
Date of experience: Dec 16, 2025
Mark Kevin Cornhill
Food bank on site .

Food bank on site .disgraceful staff members Poor attitude 😕

1
Date of experience: Dec 15, 2025
Sharon Rowe
No one answers the phone

No one answers the phone, over 45 min and 30 calls still no response. Very poor customer service

1
Date of experience: Dec 15, 2025
Gareth Jervis
Met with a genuine smile

Met with a genuine smile, great customer service

5
Date of experience: Dec 15, 2025
Tochukwu Charles Egwuonwu
Great Experience

Wonderful experience, professional staff, user friendly facility

5
Date of experience: Dec 15, 2025
Anastasiia
Anastasiia

I love this center. It has everything you need: a gym, a swimming pool, group classes. I would like the subscription to also include, at least once a week, visiting the children's entertainment in the center. Therefore, I am removing 1 star

4
Date of experience: Dec 13, 2025
PJ Keogh
Great facilities and excellent staff

I’ve used the changing rooms, swimming pool, sauna, and infrared sauna at Romsey Rapids and have been very impressed. The facilities are clean, well maintained, and the staff are friendly, helpful, and professional.The only slight downside was that the online sign-up process felt a bit complicated, but once registered everything runs smoothly. Overall, a very positive experience and a leisure centre I’d happily recommend.

4
Date of experience: Dec 12, 2025
Skye Treadwell
Camberley gym

Camberley gym. Since joining the gym in 2023 the price has gone up £10 per month. From £36 to £46. Gym has just been redone. For an adult membership which I will be changing onto its £63 a month. Outrageously priced.

3
Date of experience: Dec 12, 2025
Poor Standards & Consistent price hikes

The triangle is in a continual poor state of repair, no swimming facilities, health club & changing with no refunds for members. Notices on the door do not give an accurate account of the length of time facilities are closed. Maintenance & cleanliness has always been an issue. Scheduled refurbishments have been lengthy & unfinished, whilst having a knock-on effect to other studio availability. Memberships are increasing in price for less value, booking changes & removal of padel (this will now cost far in excess of other local facilities). No responses to email queries on membership changes. I would have awarded 5 stars for fitness instruction & classes but the score reflects the state of the centre & corporate greed.

2
Date of experience: Dec 12, 2025
Sharon Brotherton
GYM membership

Places Leisure Gosport - The gym is good, but they have hiked basic gym membership fees by 23% to £33 per month in the New Year. They offer concessions to 16-18 year olds and 19-25 year olds, but NOT for Pensioners. How is this fair?

4
Date of experience: Dec 10, 2025

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Business Details

  • We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and their communities; it’s about more than just operating facilities.

  • email enquiries@pfpleisure.org
  • language https://www.placesleisure.org

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