placesleisure.org

3.4
3.4 Based on 351 reviews

We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and ...

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Average Rating

3.4

/
5

351 Reviews

5 Star
48%
4 Star
9%
3 Star
9%
2 Star
9%
1 Star
25%

Filtered Reviews

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Review Time

Lorna West
No one ever picks up the phone when you…

No one ever picks up the phone when you call

1
Date of experience: Dec 10, 2025
customer
Customer Services don't answer the ohone

Just answer the phone on reception! Tried to call multiple times, got cut off twice. Was on hold over 30 minutes twice; still no success.

1
Date of experience: Dec 10, 2025
Andy Mart
I have tried on numerous occasions to…

I have tried on numerous occasions to telephone you but no one at all answers the phone at Places Leisure.When I did and asked to speak to the duty manager the phone was disconected.Can you please tell me why your management are so allusive and you cant speak to some one in management and two why have you increased my subscription monthly payment yet again?Disgusting serviceThanks for your reply Emma. That’s ironic that I have to email you when it’s always better to discuss things face to face.I did send an email to this address that you provided the same time I wrote this review to Trustpilot.

1
Date of experience: Dec 09, 2025
Candida
Not enough yoga and pilates classes…

Not enough yoga and pilates classes available and the ones available is a big struggle to get a place on it.

2
Date of experience: Dec 09, 2025
Mary
Good range of classes

Good range of classes, great instructorsMinor quibble - I wish booking confirmation emails were more specific in title. If you book a few classes at once, you can't tell which email goes with which class

5
Date of experience: Dec 09, 2025
jayne
Staff at Waltham Abbey are amazing

Staff at Waltham Abbey are amazing. So cheerful and helpful. Really welcoming to new members. Would be 5 stars if access to sauna and classes was improved.

4
Date of experience: Dec 09, 2025
Oliver
Satisfied in general

It's a little tired and the lockers need replacing but the new shower facilities are excellent and overall I receive the experience I desire.

5
Date of experience: Dec 08, 2025
Kartik Krishnan
Very easy to book and scan in for pay…

Very easy to book and scan in for pay as you go swimming sessions in the pool!

5
Date of experience: Dec 08, 2025
Julie Randall
Love the Gosport leisure centre great…

Love the Gosport leisure centre great staff easy to navigate and a whole range of classes and activities ! With friendly and kind staff

5
Date of experience: Dec 08, 2025
Thomas Haywood
The dert and hair in the swimming Poole…

The dert and hair in the swimming Poole area is discussing gets worse every time I go swimming

1
Date of experience: Dec 08, 2025

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Business Details

  • We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and their communities; it’s about more than just operating facilities.

  • email enquiries@pfpleisure.org
  • language https://www.placesleisure.org

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