Name: plnts.com
Telephone: 000000000
Rating: 3.6

Sarah Guest

Very happy, 5star 🌟

Delivery was so prompt, plants are beautiful and so healthy, one plant was dislodged from the pot but it was the fault of the delivery company. Simple fix. Cannot wait to order some more.

Date of experience: Jan 26, 2026

ML Aline Guest

1 month ago

I always had a really good experience…

I always had a really good experience with PLNTS. Sadly this perfect record was broken when 2 of my 4 plants arrive in a bad shape and are still not showing any improvement. Well that can happen

Date of experience: Jan 21, 2026

giroud abigael Guest

1 month ago

Very disapointed ! Waiting for a refund... you can wait :D

Very disappointed with my second experience buying plants from PLNTS.Two plants arrived in a terrible condition: the leaves were rotten, covered in spots everywhere. It has now been two days and my Monstera is barely holding on — I doubt it will survive the week.I was not refunded anything, and it’s impossible to have a proper conversation with competent customer service staff. This is completely unacceptable.The rest of my plants were in good condition, but one plant looked nothing like the picture on the website — almost no leaves, it looked like an S-size plant.

Date of experience: Jan 21, 2026

Thomas Bogisch Guest

1 month ago

Outstanding performance

Received my ordered plants in excellent condition, well packed and also in lightnig speed.There's nothing, that could be done better !

Date of experience: Jan 21, 2026

MG Guest

1 month ago

Fast delivery

Fast delivery, perfect costumers service, plants healthy!

Date of experience: Jan 20, 2026

Masja Donnio Guest

1 month ago

Mini plantjes

Date of experience: Jan 19, 2026

Peter Piper Guest

1 month ago

Order never shipped, no refund, re replis from CS

I placed an order on the 7th of Jan, after few days they sent an email saying it was going to ship on the 12th. After that no news for few days. On the 16th they said the order was about to be shipped, they created a label on the 17th and today (the 19th) the order has not been shipped yet. I emailed more times and they just do not reply. I will have to try to get a refund from the bank/paypal.Disgusting company to say the least

Date of experience: Jan 19, 2026

Allan Collis Guest

1 month ago

The whole process was very easy I had…

The whole process was very easy I had no problems.The plants have arrived in great condition and I am very pleased with them.A big thank you to everyone involved will order again

Date of experience: Jan 19, 2026

Hande Guest

1 month ago

I have received the plant damaged

I have received the planted damaged, so basically died. It has been a week but still didn't get any concrete answer from the customer support team to refund. They only offered a voucher code

Date of experience: Jan 18, 2026

Michelle Sheehan Guest

1 month ago

Infected and missing plants

My monstera had some diseaed leaves.My 2 x Mothers tongue plants were lost in the post and delivered 2 weeks late whuch wasnt good for the plants.I contacted customer care about the infected plabt and when both plants were misding but was ignored.I did intend placing another order but will purchase somewhere else following my expetience!