Review Time
I ordered a monstera and sphagnum moss. I was really looking forward to it, but I was very disappointed when I unpacked everything.Fungus gnats were flying out of the box everywhere.When I contacted customer service, they simply told me to separate the plant and spray it with insecticide.Is that the business model of plants.com?Deliver sick plants, etc., so that you have to buy pest control products from plants.com?Absolutely unsatisfactory product and customer service.
I bought 2 sustainability boxes, one small and medium. The plants were almost perfect, beautiful. I felt like I won lottery when finding a Philodendron white princess and a philodendron pink princess inside. Everything was great. But If I could make a suggestion to make the experience perfect: could you please add a label on the plants to idenitfy them? I still could not identitify 2 of the plants recieved, even AI could not help me. After one week maybe I figuered out that one was a philodendron and the other one looked like an anturium but at the end of the day it wasn’t so.. not all of us are experienced plant guessers
This is the fourth time I have purchased RARE plants from Milan:they arrive in perfect condition!They notify you of the delivery!Very well packaged!The prices are very fair!The photos and dimensions are accurate; in fact, the plants I received are even more beautiful than the photos!I have also encouraged my friends to purchase from them!THANK YOU PLNTS!
My plants came very fast and they were in pretty good condition considering that traveled several borders. There was a little wear and tear on them but other than that perfectly healthy. Will definitely order from plnts.com again. Sending love from Denmark🥰❤️
Pros: Easy to order, quick delivery, well packaged plants Cons: all pots were extremely wet(let's see how they do once they have settled in). None of the plants are labelled. I can work out those I ordered by name but have no idea on those from the sustainability box. Makes it a difficult job to work out how to care for the plants.
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