ponsford.co.uk

4.9
4.9 Based on 181 reviews

Yorkshire's BIGGEST premium furniture showroom....

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Average Rating

4.9

/
5

181 Reviews

5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
2%

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Michaela Draycott
Stair and Landing Carpet

Our initial in store visit and planning/measuring consultation by Karl was excellent he was so knowledgeable and honest about the type of carpet we should choose. Then today's fitting team of Stuart, Paul and Will were an absolute pleasure they explained every step of the fit in detail and their quality and skills of carpet fitting were the best we have every experienced. We will be using Ponsfords for any future carpets without a doubt. Thank you all we are delighted!

5
Date of experience: Jan 08, 2026
gail L cameron
Excellent Sales team

We fell in love with a table and chairs as we walked through the door but we toured the showrooms and seriously looked at other options. Bilal was great at giving us all the details of the alternative option.Gavin and Luwam were great at answering all our questions and taking the order.

5
Date of experience: Dec 30, 2025
Stephen Holbrook
Ponsford quality as ever

The lads were straight into the job, moved all the furniture out of the bedroom & fitted the bedroom & stair carpet with in no time at all.The job was finished with the professional touch of Ponsfords as usual.Thanks to Graham ,Stuart & all the team.

5
Date of experience: Dec 23, 2025
Sue Benson
Top quality carpet and fitters

Graeme, Stuart and Will fitted my lounge carpet and l am delighted. Ponsfords never fail, top quality carpet, very professional service from the team in store and the fitters. I would not hesitate to recommend them to family, friends and colleagues.

5
Date of experience: Dec 22, 2025
Mandy
Excellent service from start to finish

Excellent service from start to finish! From Karl's wise assistance with carpet selection and trim, to Graeme, Stuart and Will's careful installation - we were taken care of like VIP clients! Very happy with the outcome and appreciate the care that went into the whole process. Would highly recommend!

5
Date of experience: Dec 22, 2025
Antony Boreham
Shopping for a sofa in peace and comfort.

Ponsford has a large and very well-appointed showroom over 3 floors. There are staff around but there is no pressure to buy, just a polite greeting and offer of help if needed.I had visited 3 days ago to enquire about sofas suitable for smaller people with short legs and Sarah was extremely helpful. She took me up to the top floor where there were examples of suitable sofas and I sat on a few. Sarah spent time giving me information explaining about fabric options. I left with a brochure and returned with my husband today.The showroom is very pleasant away from the Christmas crowds, there is a cafe and there are staff available to answer any queries. Andrew was contacted to come and help us and we had a very satisfactory experience, He was friendly, knowledgeable and had plenty of time to show us the options and talk us through the costs, treatment of fabrics, delivery etc. We decided to buy one sofa and order another then Andrew took us to the accounts section to pay a deposit.We would thoroughly recommend visiting Ponsfords for a pleasant and rewarding experience.

5
Date of experience: Dec 21, 2025
Peter Mann
Making a major purchase

Always have extensive range of quality furniture.The staff always display an extensive knowledge of their products and Hakima did not disappoint. She was extremely patient and helpful as she gently nudged us towards a decision.Exemplary service.

5
Date of experience: Dec 20, 2025
Paul
Old school customer service

Old school customer service. Nothing was too much trouble for Hakima. Recommended.

5
Date of experience: Dec 13, 2025
Stuart Slater
Stairs,landing and hall carpeting

Graeme was prompt, efficient and very hard working. He set about his task in a very workman like fashion, did a brilliant job and left the rooms he had recarpeted (stairs, landing and hall) very clean after finishing the carpet fitting. Highly recommended

5
Date of experience: Dec 09, 2025
Helen Jones
Exceptional service

Having had numerous carpets fitted over the years by the Ponsford team, I’ve never looked elsewhere due to the exceptional service from start to finish. The fitting team are always punctual, courteous and pay close attention to every detail. Highly recommended.

5
Date of experience: Dec 03, 2025

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