Review Time
I purchased my current DAW a couple years back. My interface is Presonus AUDIOBOX and I’m Also using the Presonus Faderport. Both are a great combo when it comes to my production flow; both pre and postproduction. Great components and reliable and built for years of use!
Very bad online service, treating customers as if they are their employee. You buy a thing, and as if you rented it, they still claim right on their hardware by limiting the usage of their software. The thing is never your thing. You forget playing, you deal with these guys. Thank you. Will never buy again.
I have been using various versions of Studio One for recording, mixing and mastering for three years now. I have enjoyed using their products and appreciate their simplicity and value. The features are sufficient as well when compared to protools or ableton. However, when it comes to DAWs, it’s always a personal preference. Try out the free Trial version, it may suit your needs or it may not!
Presonus has been my insider tip couple of years ago. Their products and service were pretty much flawless comparing to the competition. Things have changed quite a bit. Most supporters answer in an arrogant, non-helpful way, sometimes lie straight to your face or delay an answer as long as they can. Previously great software has been developed into random directions. Their online-store and pricing / upgrade scheme makes no sense. Strict No-Returns policy on dis-functional products.Their official forums tell the story, never have there been more complaints these days, and most remain unanswered in a technical sense. I cannot recommend their products, Hardware or Software, to anyone right now.
they REFUSE to give me a simple answer to a simple question via phone.....the rude, condescending guy on the phone kept saying "well, as you shoulda read in our manual...." even though my question wasnt IN THE DAMN MANUAL....he kept telling me i had to log in, click a "support ticket", submit the damn question, and so forth, which i did, and still havent gotten a reply...CRAPPIEST (this page wont allow me to use the S word) customer service i've had in a few years...by God, i promise those twits that they'll NEVER have to deal with me again....and all over ONE SIMPLE QUESTION that their secretary probably coulda answered....it wasnt hi tech, deep knowledge stuff....i only wanted to know where the "upgrade" button was on their upgrade page....it simply isnt there.....and 1 customer aint gonna affect their bottom line, but when i get thru putting their name to the flames on every internet forum i can think of, maybe they'll give a BLANK.
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Music is our life, PreSonus is our day job. Go #TeamPreSonus!
