Review Time
Wow. I can't believe i have to do this.Here's a very tiny teeny story. I bought a bundle from Sonicwire, and surprises, surprises, it comes with Studio One Artist. I was... kinda surprised at most, since i already know a lot of bad things about this company. But i don't care anyways, and decide to install it on my computer. IT SUCKS. I am an FL Studio user, and this thing turns me crazy from left to right to even be able to load a [redacted] plugin, and the best part of it? Boy i can't even able to make sounds out of it, even after smashing the keyboard to seek help. no avail. So, after all of this shenanigans, i decided to... "How about rewire it to FL so i can at the absolute worst worst least, i can load their plugins into my FL Studio for use?" and here i research. WHAT THE [redacted] DO YOU MEAN I HAVE TO USE THE PRO VERSION, WHICH COSTS AT LEAST 4 TIMES MORE THAN FL STUDIO FRUITY EDITION, WHICH COMES WITH 40 TIMES MORE FEATURES THAN YOUR USELESS DAW TO EVEN REWIRE IT? AND NOT TO MENTION, I HAVE TO [ahihi redacted] REWIRE FL STUDIO ITSELF TO YOUR USELESS "worse than fruity version" SOFTWARE??? I HAVE HAD ENOUGH. Uninstalled. I regret spending SSD life span to install you. What can i even say? if one thing doesn't care about the other, and even have the audacity to including subscriptions, i have nothing to say but just a one [redacted] star. DO NOT USE IT. Even FL Studio fruity edition doesn't torture you as much as that thing does.
company is so trash and their DAW is even worst all it does is crash its so buggy and doesn't autosave like its suppose to. Mind you im using a brand new Mac mini..... going to Ableton studio one is so trash can't even have a smooth session without it crashing go else where trust me. I warned you. Just look at the reviews yourself
Over 10 years ago I bought Studio One, I purchased a brand new iMac on Presonus' recommendation. It was the computer they used in their online demos. I was using a Presonus audio interface just to top it all off.The software was plagued with issues, worst of all, corrupted audio files which had been recorded in the software. This led me to cancelling a recording session 1 week in and refunding the artists.Presonus were no help, they blamed the computer I was using and soon after that the interface became faulty just outside of warranty. The issue was obviously with the software on Mac in general, I just wish they'd been more honest about their product which was in its infancy at the time.In the end I abandoned Studio One and moved to Logic Pro and Ableton Live, I'm writing this now because that very same iMac has just been decommissioned after more than a decade of successful recording sessions.Needless to say I will never buy a Presonus product again and strongly advise my peers against it. I hope their customer service has improved over the years but I think it's important to call out companies who blame their software problems on the end user.
Obvious to me that Presonus Tech Support has no experience. And they could care less. They prefer to make their customer feel stupid and dependent. This Baton Rouge company's short answers and slow replies reek of rudeness. They won't call you or even offer a live chat. I am planning to call their dealers (Guitar Center and Sweetwater and to let them know how little respect they have for those that purchase their products.
I thought to write this review but when I saw others here - there is almost no point. Presonus do not have a reputation they could lose.I purchased R80v2 studio monitors. They were advertised as having an "energy saving function" which is an auto standby, and even service manual stated that, but in fact the feature was not present and the manual was incorrect. It took some time and digging to find out.And when I informed Presonus about that, in essence their response was "whatevs, we will fix it in the manual, deal with your store you peasant". Not something that you would expect from such a big company, now even bigger with Fender. Now I am on my own with this problem and Presonus refused to help and accept any responsibility. If anyone has R80v2 and they think it has energy saving when it is not working - it is not true. Now, you can deal with that information yourself same as me, just don't expect any help from Presonus.
I leave 3 stars because the products and software are 5star and are among the best. However, support is some of the rudest I have ever encountered in the tech space.What was a simple issue to reveal to me started as the support simply not wanting to give a reply and instead directing me to forums.Then with the understanding than an upgrade was needed, rather than take the time to offer the support and upsell, instead was rude. Later did this, but I was already purchasing the upgrade on my own. They could have offered a discount since I've been using them for several years now. 5+ I think. But I may consider not supporting the company anymore because they are too full of themselves.
Wow! Presonus is amazing. I own a 6 year old set of Eris 5 studio monitors and about a month ago I got myself the Sub8 subwoofer & a MicroStation BT Bluetooth receiver enabling my smart TV the ability to play streamed audio via Bluetooth. My Presonus devices were all bought from a South African audio store called Tuerk Music (Turnkey).I paired these devices with the Audient iD4 audio interface and the AKG P220 mic. It's all just amazing. The clarity & power of my monitors is still the same as when I'd just broken them in a week after buying them. The bass on the Sub8 is rich & goes down to 28hertz. Which studio sub do you know goes that low at that price range?Presonus is truly an amazing brand. I'm so sad to see a low score for this brand that has benefited me so much over the years. I'm always going to buy Presonus.The range is just Stella, for an example you get the entry level, already amazing.. Eris range, then they've got monitors with ribbon tweeters that are insane (with efforless non fatigue treble) and then you get the Spectre range (I wish one day I can listen to those).Then you get the Temblor 8 inch sub (unlike the Sub8, it's woofer is downwards facing) and the rumbling thunder dome 10 inch Temblor10 (this sub goes even lower in the frequency range).The quality I've come to know & expect from Presonus is just so great. I mean you've seen the amount of products & software this company has created. This is a serious audio company with very competitive prices, quality & performance.Presonus, keep up the astonishing work you're doing. I, personally & based on the many reviews I've read love your products and their impressive performance.Thank you !!
A major issue with a Temblor T10 Active Studio Subwoofer that I bought just before the lockdown in 2020 or maybe slightly earlier. The unit was crackling all the time and had an internal fault. I had bought the unit from somewhere but could not find the invoice. I contacted Presonus technical (One Mr Doyle) and he located where and when I had bought the unit. Sadly by now it was out of warranty. However Mr Doyle helped me tremendously - he raised a return for the unit as a gesture of goodwill. The speaker was returned and Presonus solved the issue very promptly and returned the repaired speaker back to me now operating perfectly. Presonus did not have to do this, but they did not hesitate to help me, which is a very good gesture from any supplier and I think they were exceptional in their support, in their actions and their customer service thanks to Mr Doyle. It really is as good as I or anyone could expect. I remain very grateful that Presonus treated me in the way they did and it is well appreciated.Over the years I have seen very few companies stand by their products in the way that Presonus did on this occasion and they should be commended.I have operated Presonus for a number of years without ANY other problems so they remain highly recommended for their studio equipment.
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