quellabicycle.com

4.3
4.3 Based on 101 reviews

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Average Rating

4.3

/
5

101 Reviews

5 Star
74%
4 Star
4%
3 Star
7%
2 Star
3%
1 Star
12%

Filtered Reviews

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Review Time

JOHN
My second Quella imperial

I have my second Quella imperial now, this time with upgraded wheels. I love it! Little maintenance required, solid and well made. The order came quickly and it’s easy to assemble the final parts. I’d highly recommend Quella if you want a single speed, and it’s made in the UK too!

5
Date of experience: Sep 01, 2025
Daniel Felton
Spencer is the GOAT!

Spencer is the GOAT!I called and spoke to a fella called Spencer Friday morning, asking if I made a purchase now, if it was possible to be with me Saturday... 3 minutes later he called me back and said absolutely. Order made, bike arrived and in less than 24 hours and I had it built! Assembly was very easy, if you've ever fixed a puncture then you can assemble a Quella bike. Solid bike, light weight and looks sleek! Very happy with the purchase

5
Date of experience: Aug 01, 2025
Ron1964
Huge shoutout to the awesome team

Huge shoutout to the awesome team at Quella Bikes! 🚲 I got a puncture just a couple of miles from their HQ, and not only did they rescue me from a long walk home, but they also welcomed us in like old friends, gave us a tour, and sorted my bike out in no time. Super friendly crew, seriously cool bikes—I’ve definitely got my eye on the Cambridge! 👀 Thanks again, team—you’re absolute legends! 🙌

5
Date of experience: Jul 18, 2025
Evan Butler
Great service as always from Quella

Great service as always from Quella. Delivery was organised to fit in with my schedule and communication all the way through was top class.Jonathan Kitcher - Siecle Velo Limited

5
Date of experience: Jul 17, 2025
Very prompt response.

5
Date of experience: Jul 16, 2025
Great Customer Service

Spencer provided excellent guidance in selecting the right product. His responses were consistently timely, and he demonstrated extensive product knowledge!

5
Date of experience: Jul 16, 2025
Jeremiah Carter
Customer service was impeccable

Customer service was impeccable. I got a slight customisation and the buying process was really enjoyable. Bike arrived beautifully packaged and super easy to assemble. Would definitely recommend.

5
Date of experience: Jul 14, 2025
HB36
Top service, unbeatable price and excellent customer care from Spencer.

Was considering buying a quella for a good 18 months, reading reviews and asking other owners until finally deciding this is the perfect bike for me and my needs.Look great with an unbeatable price and after riding my friends I was sold.I got in touch with quella and Spencer responded within half an hour, he couldn't do enough for me and answered all my incessant questions quickly and clearly.Spencer also helped me through my order and got it all processed for me without any issues.Honestly cannot recommend them more amd their customer care is second to none, my only regret is spending 18 months on my decision.

5
Date of experience: Jul 10, 2025
fatboylikescake22
Great piece of equipment

Great piece of equipment followed by Outstanding service.

5
Date of experience: Jul 04, 2025
Dustin Carter
Broke my chain and bought a new one

Broke my chain and bought a new one. Really friendly and efficient service. Happy customer.

5
Date of experience: Jun 30, 2025

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