rain.co.za

3.8
3.8 Based on 580 reviews

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Average Rating

3.8

/
5

580 Reviews

5 Star
65%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
30%

Filtered Reviews

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Review Time

Tenth Sports Woodmead
Shit network

Shit network, rather go for MTN or any other this network is sucks, i have no network from almost 30 days its on & off everytime

1
Date of experience: Nov 18, 2025
JFS MOTORS MOTORS
Rain is honestly very bad once they see…

Rain is honestly very bad once they see you use alot of data they throttle you from 5pm to the next day, after 5pm every day there service is pretty much useless. Don't go for its very very bad I would rather go with other brands.

1
Date of experience: Nov 17, 2025
Franco Williams
This is one of the worst wifi…

This is one of the worst wifi platforms, the support never get back to you especially when you like to cancel your rain subscription

1
Date of experience: Nov 15, 2025
Kamohelo
Pure incompetence from Rain

Pure incompetence from Rain. I've had no connectivity for a full week and even after multiple attempts to get word on when a new router would be delivered, there's still nothing from them or their courier company

1
Date of experience: Nov 15, 2025
Pete
I upgraded my rain subscription to the…

I upgraded my rain subscription to the new router that is more expensive. I thought that the old one will cancel but it did not. I switched the old router off as soon i got the new one. Unfortunately the steps of cancelling was not communicated to me. I then had to pay double for 2 months and i did contact them after the first double payment. The problem is you see them only when they are done. They also just cancelled the 2 sims linked to the old contract i had and my 4g camera also stopped working. In my opinion they are not ethical when it comes to billing and hiding stuff to catch you out.

1
Date of experience: Nov 14, 2025
Andiswa Msane
Been a client from 2021/22 but now that…

Been a client from 2021/22 but now that I need to cancel an account - no one is assisting, you answer the same question a thousand times with no help.They keep saying I must cancel my account on they app, they know very well that there is no option to chance on they app.I am surely never using this network again

1
Date of experience: Nov 14, 2025
Progress Chimondo
Poor customer service

despite paying R645 on 1st November for unlimited loop zone data, the loop zone is not activated and shows no data. An agent previously said the loop zone was activated, but the issue persists. Customer requests assistance to resolve this activation and data access problem.

1
Date of experience: Nov 13, 2025
Tanya
The call came in exactly when l…

The call came in exactly when l requested for it and Natasha was very helpful, patient and very friendly.l am happy with the service l have received.

5
Date of experience: Nov 12, 2025
Paulina Mohohlo
THE WORST SERVICE PROVIDER

THE WORST SERVICE PROVIDER. Terms and conditions on billing changed without notification. When I signed up I only paid for the service I used, lately they’ve been billing the months I don’t use their service for and they are not willing to help. If you signed up with them be as you were running away from contracts, just know it’s a contract in disguise.

1
Date of experience: Nov 12, 2025
Lukanyo Timoti
The service was thorough and swift.

5
Date of experience: Nov 10, 2025

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