rosycomfy.com

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1 Based on 10 reviews

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10 Reviews

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RegBil26
MISLEADING - Beware of false claims!

MISLEADING - The marketing and promises regarding refunds and exchanges are entirely deceptive! You must return or exchange the entire order, and you're responsible for shipping costs to another country (nearly $80). My return was sent on 10/15 and is still "being processed" overseas... I have little hope of receiving anything back! BUYER BEWARE.

1
Date of experience: Dec 18, 2025
Paula
Misleading product description

The item was advertised as made from a wool blend, but it turned out to be cheap synthetic material. The only aspect that resembles the advertisement is the color. The buttons, collar, and waistband are quite different, and the material is disappointing. I should have been more cautious about buying online.

1
Date of experience: Dec 15, 2025
Jayce Baker
Lack of response for returns

I need to return the item and have followed their online instructions via email (twice), but I'm not receiving any response at all!

1
Date of experience: Nov 03, 2025
Colleen Harris
Wrong item received

I received an item I did not order. Instead of a knitted sweater, I got a printed sweatshirt. It was supposed to be a turtleneck, but it is NOT! The quality is poor, and the colors are off. Very unsatisfied!

1
Date of experience: Oct 18, 2025
leonord5486
Terrible quality

This company is horrible. Nothing matches the pictures. They advertised as 'wool blend', but the items are polyester, with poor quality and fit. I regret not reading reviews before ordering. I'm trying to get help from customer service for a return, but they’ve stopped responding. It's a scam!

1
Date of experience: Oct 18, 2025
Lacey Baker
FRAUDULENT BUSINESS - AVOID!

If I could give zero stars, I would. DO NOT ORDER FROM THIS COMPANY. I bought 4 sweaters, and NONE looked like the pictures. Following their return policy was a nightmare; it took 5 attempts to get a response, and that was only after I mentioned reporting them for fraudulent practices. The quality, material, and sizing are terrible, and I'm ashamed I fell for this scam.

1
Date of experience: Oct 16, 2025
Ella Adams
TERRIBLE

TERRIBLE - The marketing and claims about refunds and exchanges are completely FALSE! You must return or exchange the entire order AND pay for shipping to another country (almost $80). My return was shipped on 10/15 and is still "being processed" overseas... I doubt I will ever get anything back! BUYER BEWARE.

1
Date of experience: Oct 12, 2025
Tarank_X
Avoid this company

If I could give this company a negative star, I would. Their advertisements are completely deceptive. I ordered something because I was drawn in by their ads, but the product was terrible. When I tried to return it, I was informed I'd have to pay for shipping TO ANOTHER COUNTRY, which would cost more than my purchase. Do not buy anything from this company.

1
Date of experience: Oct 02, 2025
Lotty Price
Do not trust their return policy

Don't believe anything they say about returns or refunds! It's all lies. When I finally received a response and sent back some items, I had to pay for international shipping to another country, which is very expensive. They've been stuck in customs for 3 weeks now without movement. I don't expect to see any refund. Shop elsewhere.

1
Date of experience: Oct 01, 2025
Chazz Hughes
Long wait and poor quality

I ordered tops that took a month to arrive, and the quality was terrible—like cardboard. It took over 2 weeks to get a response from the company. I wanted to return them, but I was told I'd have to pay more to ship back to another country—what a joke! They offered a 20% refund for my trouble, but it took over a month to process, and instead, they charged me that amount again. I still haven't received my money. I strongly advise against doing business with them; they are very dishonest.

1
Date of experience: Sep 07, 2025

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