rubylane.com

4.5
4.5 Based on 2.3K reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.5

/
5

2.3K Reviews

5 Star
81%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
6%

Filtered Reviews

Filter Reviews

Review Time

Nathan
This piece is more beautiful than expected

This piece is more beautiful than described, and fits wonderfully into my collection of Occupied Japan Moon Vases. Seller was terrific – packed carefully, shipped promptly and at a fair price. Kudo’s and thank you!!

5
Date of experience: Aug 16, 2025
Lisa Garber
I have been a Ruby Lane shopper for…

I have been a Ruby Lane shopper for 20-ish years. I trust the antique and vintage fine jewelers and antique shops from all over the world that I find there. My only quibble, and I mention this in every review and it never changes, is the ghastly customer service experience with the workings of the website itself.

5
Date of experience: Aug 13, 2025
Lourdes Castrillo
There is a wide inventory for all…

There is a wide inventory for all tastes and budgets. Sometimes the search results are not what one is looking for even with the category search options presented. This becomes a bit time consuming when looking for specific items and having specific budget for it. But is OK.

4
Date of experience: Aug 13, 2025
joyce shields
Terrible email service with Ruby Lane

Terrible email service with Ruby Lane. Delayed purchase. Kind vendor helped to hold item till email issue with RL was solved.

1
Date of experience: Aug 13, 2025
Elena Klokova
complete disappointment

If you are lucky with the seller, everything will be fine and that is why buyers leave good reviews. I have bought antique dolls several times, the sellers were decent. But this time I was unlucky and the seller turned out to be a scammer. The goods were sent to another address and this became clear only after the tracking number showed after a few weeks. I began to write to the seller, he does not answer. I wrote several letters to Rubylane asking to help me, but they did not answer me. I do not recommend this website. On eBay you can open a dispute, but on Rubyline no one will help you. I am very disappointed. Because the website administration does not help, both good sellers and buyers suffer, and scammers continue to deceive buyers.

1
Date of experience: Aug 12, 2025
Linda Williams
Beautiful Jewelry ~ InVintageHeaven

I made several purchases and received discounts on the three jewelry items I bought. The owner, Kat, was very patient with me as it took some time for me to make my decisions.It is the first time I have bought items from Kathy Selvaggio at InVintageHeaven. I am very pleased.

5
Date of experience: Aug 11, 2025
Kathleen Tornikoski
Easy to navigate purchase--

5
Date of experience: Aug 11, 2025
Kari Mullings
Quick turnaround time

Quick turnaround time, very nice product, definitely a keep sake.

5
Date of experience: Aug 04, 2025
Lauren
I am a repeat buyer with this RubyLabe…

I am a repeat buyer with this RubyLabe seller. She is so wonderful to work with. Her collection of Steiff and Shuco pieces are in wonderful condition. Her photos are so accurate as is her descriptions. When I have a question she answers quickly. It’s a pleasure buying from her shop.

5
Date of experience: Aug 03, 2025
Margaret Mainzer
This was my first purchase from Ruby…

This was my first purchase from Ruby Lane, but certainly not my last! I could not be happier with the vintage ring that I purchased and especially loved the special packaging ! Thank you so much!

5
Date of experience: Aug 02, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More