Name: rubylane.com
Telephone: 000000000
Rating: 4.5

Nancy Guest

I placed an order two days ago

I placed an order two days ago. Usually I hear from the seller right away. So far I have heard nothing and the funds have already been withdrawn from my account. I sent an email to the seller and still nothing. I would like to know what is going on.

Date of experience: Jan 25, 2022

Lance Birkholz Guest

4 years ago

Perfect in every way.

I have been shopping on Ruby Lane for years now. I have always been pleased with every purchase and am delighted with how easy the site is to navigate. The number of shops are are indeed impressive. It is always a pleasure shopping on Ruby Lane.

Date of experience: Jan 25, 2022

Karen Watts Guest

4 years ago

Good experience

Submitted offer. Seller accepted. Transaction fast and pleasant

Date of experience: Jan 24, 2022

Xomar Hostings Guest

4 years ago

Can’t get into see original listing…

Can’t get into see original listing after purchase. Was steered into using PayPal. Work these problems out. You’re losing business.

Date of experience: Jan 23, 2022

Kristine Whiteley Guest

4 years ago

Great site!

Have done many transactions with a vendor from Ruby Lane--Great Vintage Stuff! Beautiful pieces, great service--LOVE IT!

Date of experience: Jan 23, 2022

Daniel Glaspy Guest

4 years ago

Don’t liked being forced to use PayPal, website froze on 2nd attempt to purchase another item

Don’t liked being forced to use PayPal, who had rejected me recently even though I have 780 credit score. Website froze several times when I attempted a second purchase, not able to complete it.

Date of experience: Jan 22, 2022

Susan Sanderson Guest

4 years ago

Wonderful sellers

Wonderful sellers. Smooth transactions and easy site to use. Good communication tools to talk to sellers and large pictures to see items. The site seems very secure and I trust it. I really enjoy this site.

Date of experience: Jan 22, 2022

Jon M Guest

4 years ago

Love My Purchase, But High Sales Tax

I thought the sales tax added to my purchase was a bit high, almost 12 percent. Texas is usually 8.25

Date of experience: Jan 22, 2022

Linda Dancy Guest

4 years ago

Premature

Ruby Lane requested a review after I purchased something but before it was received. How can I fix the level of excellence when I don't know what Ruby Lane would do if something went wrong with the sale and the seller wouldn't make it right? That is when the quality of an antiques website really shows. Regarding the purchase, it was easy to find what I wanted, easy to contact the seller, and easy to complete the purchase. I suggest Ruby Lane change the timing of the review request to cover the whole process. I would think that would be of interest, and I might have been able to give five stars.

Date of experience: Jan 22, 2022

Victoria Mann Guest

4 years ago

All items were very well described

All items were very well described. All vendors were knowledgeable, helpful and very courteous during transactions. A wonderful experience overall. I love to just browse the listings as I learn a great deal from the descriptions.