Review Time
I placed an order on 05/11. I have still not received but the worst part is that despite my emails and reminders nobody is replying from their customer service. Also the products are shipped by China which is not evident once you place the order
It's a shady drop shipping business that sells very low quality products shipped from China. The delivery takes weeks, the products break immediatelly and the support is set up so they won't refund you with the excuse of the type of products, whilst the reality is that they have no warehouse and no return address THIS IS A SCAM! I asked for a refund and best they could do is offer 30% and they have been "sending it to their financial department" for a month now. DO NOT BUY ANYTHING!EDIT: Still no refund after 2 months, I invite everyone to contact Citizens Advice consumer service and report this business.
Very disappointed with my order the advert shows some lovely products and the price and alignment with the advert looks to be good quality after a significant delay in the delivery, I I got it and as you can see from the other reviews, the quality of the products are terrible. You would probably be better from Shein or Primark for a fraction of the price. The sizing of the product is not consistent with another one received - with the products being a completely different size to another. Very disappointed!
Absolute scammers! Cheap lingerie is sent straight from China. I had to exchange 20 emails for them to even consider my return and it turns out it’s been just for the sake of the conversation. I spent money on a return label and no money was sent back! It’s been almost 2 months, ‘support’ ignores my emails, they basically steal money from you.
After a ridiculous amount of emails back and forth to finally get a return address and instructions, weeks later my returned parcel (which cost almost £15 to return) has turned up at my door after 3 unsuccessful delivered attempts and the company not collecting from collection point after missed deliveries. The company is a complete joke. AVOID.
I ordered one body suit on 11 Oct. I only received it on 25 Oct. During those weeks I emailed and tried to contact customer support for updates. Only last week did I received a message to say it would be delivered within 3-5 days. Note: it’s being shipped from China. By the time it arrived I didn’t need it anymore so I emailed to begin the refund and return process. Silence. I have now sent 3 emails and no response. They say they will respond within 24hrs but this isn’t true. They have no other forms of communication and I’m worried I won’t be able to get my money back. Please help out and email me back. Ordernummer: 6323
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