serremo.com

4.3
4.3 Based on 131 reviews

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Average Rating

4.3

/
5

131 Reviews

5 Star
73%
4 Star
11%
3 Star
1%
2 Star
2%
1 Star
14%

Filtered Reviews

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Review Time

Naila Long
Terrible product quality

The products are extremely disappointing. I bought a shirt that looks and fits nothing like the advertisement. It’s the worst fitting shirt I’ve encountered. I requested a refund, but it was denied. When I needed specific details for returning the shirt, customer service was unhelpful and offered no assistance.

1
Date of experience: Dec 07, 2025
Adele Butler
Long wait times and tricky return policy

Shipping from overseas took 40 days, and the return policy is complicated. Returning items will cost a lot, and it's not covered.

1
Date of experience: Dec 03, 2025
Nelson Scott
Coat love

I absolutely love the coat! It's warm, comfortable, and fits me perfectly!

5
Date of experience: Nov 30, 2025
Bubba Clark
Disappointing hoodie quality

The quality of the hoodie is lacking; the fabric is thin and uncomfortable, not as advertised. I tried to cancel my next order, but instead, they shipped it two days later. Initially, I was offered a partial refund or to pay for shipping to return it. Only after leaving a review did they finally process my refund. The pricing for such low-quality items is unacceptable.

2
Date of experience: Nov 27, 2025
James “Dean of Deans” Richards
Save your money

Save your money, you can buy most of their product on Temu or Amazon for half the price. I tried to cancel my order the next day and they wouldn't allow it, now I have to wait 20 days to send it back.

1
Date of experience: Nov 21, 2025
Chris Bradley
Love my items…

Thank you very much for the prompt shipping…. I received my items and absolutely love both ..!!! Just ordered another jacket. !! Thanks again

5
Date of experience: Oct 28, 2025
Tony Sullivan
Everything I ordered was awesome

great quality clothing fits well looks good. Service was also helpful and shipping was right on time!

5
Date of experience: Oct 26, 2025
Dylan
This is just shien quality Chinese bs…

This is just drop shipped shien quality Chinese bs marked up 10x the price. I’m dead serious. Screenshot the jacket you want and then reverse image search it to find the exact same thing on Aliexpress for $12. If you order from this company you’re getting scammed.

1
Date of experience: Oct 20, 2025
Mount Eddy
Amazing customer service

Their products are amazing, great quality and always a great fit. Today I had a customer service issue and they were also phenomenal in their response. Valerie Fisher was quick to help me with my order issue, very professional, and very kind. I love this company!

5
Date of experience: Oct 10, 2025
Paul Cole
Recent purchase

Starting off with a negative here as my only knock was it took a considerable amount of time from ordering to receiving with no updates nor tracking info until I emailed them. The positive - once I sent them an email, Mary Rose responded fairly quickly with an update. She also kept in touch with me from that day until the packages arrived at my house. I would mention that her pleasant disposition along with, Mary consistently ensuring the lines of communication are always available was unexpected and welcoming - a lovely lady to deal with! Lastly, the sweaters that I received are exactly what I had hoped for - you just never know when ordering clothing online! Many thanks again to, Mary and looking forward to future purchases.

4
Date of experience: Oct 05, 2025

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