Name: serremo.com
Telephone: 000000000
Rating: 4.3

Debbie Guest

2 years ago

Great customer service

Great customer service! Very fast response highly recommend!

Date of experience: May 22, 2023

Primrose Cooper Guest

2 years ago

Very happy with quality of clothes

Very happy with quality of clothes. Have gotten compliments. Service and delivery was great.

Date of experience: Apr 07, 2023

Lincoln B. Guest

2 years ago

Confirmed Company

I was skeptical at first because it was a new company to me. However, they provided an awesome jacket that’s great quality. Recommend!

Date of experience: Mar 28, 2023

Bram Guest

3 years ago

Buyer Beware!

I ordered 3 sweaters from Serremo. One arrived in just over 10 days and the other two arrived almost 30 days after ordering. The quality of the sweaters was sub par to say the least. I feel the pictures on the website are extremely misleading making the items look like they are far better quality than they actually are. I contacted customer service and explained how unhappy I was with how long the items took to arrive as well as the quality of the items. They offered to refund me only if I paid for shipping of the items back to their warehouse. On top of that they didn’t refund me the full cost of what I originally paid, they deducted what they charged for shipping to me. All in all they deducted over $15 in shipping from what I originally paid and it cost my over $18 to send the items back so I paid $33 out of pocket to send the items back. What an absolute rip off. I do not recommend this company whatsoever

Date of experience: Feb 27, 2023

GatohConBotah Guest

3 years ago

Amazing experience

Amazing experienceI had an exceptional experience with Serremo and Jessica H. in customer service. She was incredibly responsive and helped with everything I needed with zero issues at all. I cannot speak highly enough about my experience with Serremo & Jessica!

Date of experience: Feb 10, 2023

Erastus M. Guest

3 years ago

Kathy Anderson Goes Above and Beyond!

Great customer service. Prompt responses. They even followed up on an order to make sure everything was resolved to my satisfaction. Thank you for your help, Kathy!

Date of experience: Feb 06, 2023

Moira Price Guest

3 years ago

Great custom service and prompt…

Great custom service and prompt responses. Returns and exchange are easy and communication is friendly and detailed.

Date of experience: Feb 03, 2023

Rafe Guest

3 years ago

AVOID!! Couldn’t think of a worse company

Couldn’t think of a worse company. Ordered 2 sweaters. They were absolute junk and not cotton as they advertised. They didn’t even look the same - total false advertising , so I returned them. I paid $22 for shipping back since they don’t give you a return label. Then no refund. I file a dispute with my credit card company. Serremo asked me to remove it. I said no you didn’t refund me. Then Serremo filed a response to the credit card company that I didn’t return the items. Total outright lie. It’s like double theft! Not only are they trying to keep my money from their low quality items but I’m also out the shipping. What a joke of a company. Side note - they also use fake customer service names - it’s just a scam. There are other companies selling the exact same items for 80% less.

Date of experience: Jan 23, 2023

Teresa Cooper Guest

3 years ago

Serremo hoodies are rad

I saw a ad on FB for the Serremo hoodie and really liked the style. I bought a red pull over and a gray zip hoodie, they arrived in about a week and I absolutely love them, they fit and look great. I'll be buying from them again. Thanks!