Review Time
It is horrible. Please don‘t buy from them. We bought a Christas present and ordered on Dec.14. Because we wanted to gift them on Christmas we ordered via Express shipping. We paid 22€ extra just for the shipping. It‘s January 6th and the package still hasn’t arrived . After writing to their support they told us to wait. Sorry but paying 22€ for the package to arrive after 2-5 days but still not arriving is not okey. Just please don’t order from there
"Shingirl.de" is a shady front for a Chinese company.Lead times are intentionally hidden and misleading: "please allow 3-5 working days for the production" translates to 8-23 days to receive the package from China (standard shipping)!
AVOID AVOID AVOID AVOID AVOID AVOID AVOID also go under name of JUIDIANJIUYOrdered a picture bracelet end November 2022. Paid extra £20 for fast delivery.Item still hasn’t arrived sent email response item in logistics please be patient.TOTALLY PISSED OFF IS UNDERSTATEMENT.
We ordered a lamp with a personalized picture on top. We picked a picture of the couple, that had good outlines and not too much of details in the picture itself. We got the order yesterday and what can I say.... the product looks nothing like the picture we submitted. The people look like Clowns. I am in contact right now with customer service, to return the product and get my money back for this awful thing they send us. But somehow they think, 20% off the purchase price is ok. No it's not. They messed up and it's not just a small mistake. Now they trying to blame me for ripping off the protective film (we didn't) , what has nothing to do with their shi++y work.Would NOT recommend to order from them!!!
Never buy here! The personalized product that I received did not only have a miserable quality but contained pictures that I had uploaded and pictures that others have uploaded, people who I have never met in my life and probably do not even live in my country. I ordered express delivery within 2 weeks instead of the regular 4 weeks as it was an urgent offer, paid a lot for that express service, only to receive the product after over 6 weeks!I requested them to completely take back the product with faulty pictures and hand bag the money and also to pay back the express service fee that I had paid. The offer was to redo the product with only my pictures and that I only would have to pay the shipment for this then. Unbelievable! Paypal did also not help, as they do not get involved with personalized products. At the end it seems a betrayal to me and I am very concerned about the personal rights of my private pictures that I uploaded to this website, seeing how they seem not to care to much about data privacy (me receiving pictures of to me unknown persons). It is obvious that I was not able to use the product. Simply a total lost of money and a lot of energy and nerves. NEVER BUY HERE! NEVER
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