Review Time
The shipping rates seem quite inflated compared to other hobby stores. The prices on my items were very good so it actually balances out. My items arrived on time and actually earlier than quoted. I don't care to drive so appreciate the shipping convenience
I would give them no stars if I could. Shipped my package, didn’t tell me it was the slowest way possible. FedEx managed to get it from oklahoma to New England in 5 days, true. Arrived within 40 miles of me on Friday. Told it was out for delivery..lie. Told me it would delivery this weekend.. lie. Told today it had 3 more business days before it was considered late. Also told me to call shipper as they sent it snail mail. Disgusting service all way round !! Will never buy delivered goods from hobby lobby again. Expensive undelivered = annoyed, frustrated customer !
Never will I order from Hobby Lobby and have it shipped. From Fedex to USPS, I haven't received the package and it has been 7 business days. Why does Hobby Lobby charge a Shipping Surcharge? I order on line very often mostly Free Shipping with no Surcharge. Hobby Lobby charge a surcharge on Free Shipping!! I guess another way of making money. I will not buy again. Shipping and Time delivery is too much and takes tooo longgg.
I needed some artificial plants/bushes and the Michael's store didn't allow single quantity purchases so I went on Hobby Lobby. For just a few stems/bushes of fake plants, they charged me $10 for shipping then another $5 for a "surcharge" on shipping. Extremely high shipping rates. I shopped on Hobby Lobby online years ago and don't remember it being this expensive. If you want small items, shop elsewhere. They use Fedex to ship and since I paid so much, I thought it would be fast but it's not. If other retailers could do $5.95 or not charge $15 for shipping, then why can't Hobby Lobby? While I could understand this might not be their fault, they need to think of it from a customer's point of view. If I didn't need these items, I would never order online at Hobby Lobby.
I love Hobby Lobby. I shopped there recently and purchased Cricut materials to make my daughter’s saint costume for All Saints Day. I was graciously helped by a manager in finding materials and iron-on sheets for the costume. The woman at the register was Muslim and she was also very helpful (I only point that out because Hobby Lobby gets a bad rap because the owner is a devout Christian and it’s striking that it’s not just people of the Christian faith who choose to work there because of the family values infused into the company’s structure). Another thing that I love about this store is that they are closed on Sunday, so their employees can have a day with their family. Sometimes I need crafting stuff on Sunday and it’s a bummer because Hobby Lobby is my preferred crafting store, but I’m happy the employees get to be home or at their place of worship. I remember when Walmart was closed on Sunday and they were much better than they are now, so I hope Hobby Lobby never changes.
We go to Hobby Lobby on West Main St. in Kalamazoo for all our picture framing. This is because we've discovered through experience that Amy, in the framing department, is a genius at what she does. I love art and have used specialty frame shops wherever I've lived. I was wary of a general purpose craft store for this purpose, but a couple of years ago a friend introduced me to this particular Hobby Lobby, and this particular framing artist was on the job. Amy is the best I've encountered anywhere. She is extremely knowledgeable (I learn something new each time), has a perfect aesthetic eye, and the patience to ensure you are happy with what you choose. So many folks in retail seem unmotivated at their jobs and indifferent to customers that it's worth writing a review when you encounter someone responsive and really talented. Thank you, Amy!
In years past I visited Hobby Lobby at least twice a month and would usually end up buying quite a bit more than I meant to. Loved that store. This past year, however, I’ve been in there maybe a handful of times and have left twice with nothing. Their outrageous prices and quality have always been a sore point but with that lovely 40% off coupon and weekly “sales”I could get around that. Without that incentive and the increasing availability of so many things online it has made HL’s greediness more obvious and their store less attractive as a shopping option. Additionally, their ultra conservative stance and decision to no longer sell Halloween related items just further reveals their total ignorance and biases. Anyone with even a little common sense can research the history of the holiday to see that it’s based on many different cultural celebrations of harvest and honoring those who have passed. If they are worried about promoting holidays with pagan roots then they should discontinue Christmas and Easter decor as well. But no, that would cut into their profits too much, wouldn’t it? So, good bye Hobby Lobby! There are many options out there to get what we need that are higher quality, less expensive and not owned by those who are ignorantly self righteous.
Lawrenceville, GA, I bought a Christmas tree and the very next week it goes on sale for 50% off. They told me they will not refund the difference since it’s a seasonal product. Talked to Mike Van Dyke, Co-Manger in the store. All I can say is the guy was a complete ZERO with no business skills. Wow..I want ever be going back to purchase anything from a Hobby Lobby store in the future.
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Crafts, Etc! Craft Supplies - Over 30 years in the arts & crafts industry. We specialize in craft supplies, jewelry making, scrapbooking and much more. In association with Hobby Lobby Creative Centers
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