shopping.myus.com

1.4
1.4 Based on 154 reviews

Shop USA websites & ship overseas for cheap. Free 30-day trial from the #1 international freight shipping company. Forward packages from Amazon USA, Ralph Lauren, eBay, Nordstrom, Disney Store and more......

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Average Rating

1.4

/
5

154 Reviews

5 Star
7%
4 Star
1%
3 Star
2%
2 Star
1%
1 Star
88%

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Cedric Baker
Terrible customer service

Terrible customer service. Their website says they a) open all packages and b) will let you know if you try to ship anything which will not be allowed to be imported by your destination country. They clearly did not do this as my parcel was returned to them from customs at my destination country at a cost of over $100 which they automatically charged to my card. I have no clue if that is what Fedex charged them as they will not provide any evidence of what it actually cost. Emails go unanswered and live chat can't help other than say 'the management will not issue a refund to you'. 100% avoid this company!

1
Date of experience: Feb 21, 2020
jfcouec
Excellent Customer Service

Due to a planned acquirement in US I signed in for an account at MyUS. Due to unrelated problems I lost contact with the company. By excellent assistance, I was finally able to open my account. It took a few days and several mails to identify my account, always in a polite and professional way. Soon I will revert to evaluate their operational service.

5
Date of experience: Feb 06, 2020
thelion794717
You have to pay non-expected extra aduane charges when the parcel arrives to your country.

I bought some items from the US with this application.They charged me 35 euros for handling and taxes.Now I have been contacted by Fedex that I have to pay 31 euros extras due to Droits de Douane, that they were suppose to be included already.I tried to contact their customer services, but the contact page does not work.

1
Date of experience: Dec 06, 2019
Margie Cooper
They are great and so is their customer…

They are great and so is their customer service.

5
Date of experience: Dec 04, 2019

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Business Details

  • Shop USA websites & ship overseas for cheap. Free 30-day trial from the #1 international freight shipping company. Forward packages from Amazon USA, Ralph Lauren, eBay, Nordstrom, Disney Store and more...

  • language https://shopping.myus.com

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