Review Time
PROs were easy to talk to, quick to get to action, and app support was very helpful along the way. Friendly people all around! I work very regularly, and sometimes have very long hours, so this group of professionals was very great at helping ease some burdens of time.
Pro was assigned and had zero communication for hours. Reached out to support and they said "Refund is possible but may take DAYS OR WEEKS so just wait" Ordered through another service and received order instantly. This is an awful service and even worse customer service.Edit: See their reply that states that someone from email has reached out and refund can be immediate? Thats a lie.All agents on email continue to push alternatives instead of refunding even though I stated 10+ times refund is all I want.Now agent advises senior leadership will be on in 6-8 hours even though I was told last night they work eu business hours.This entire company is just lie after lie after lie.
Ordered 4 days ago now, before i ordered was advised up to 2 hours start Ive had my order apparently upgraded yet im still waiting now ive been advised that the "QA" team need to confirm the pro lol..Been told that my refund will take 2 weeksThink twice before ordering from these clowns Still waiting, having to chase for updates Edit 1Now been told they under priced me by £80.00Now have to email for a refundEdit 2Now being offered freebiesWill continue to update just in case anyone else is going through thisEdit 3Being offered credits instead of my refund i requested Management now offering me extra credits The saga continues Edit 4Management told me when I remove this review, I can get refunded!Please think twice before ordering
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