Review Time
I go yesterday at this store in 24 Kensington St, London W8 4EP for photo passport for my baby boy 2 months old and when I go inside they say to me straight away for Greek passport?I said yes 1 min they take picture and when we take to pay they say 24.99 pound for 4 small photos ..terrible I can’t believe that for 4 small pictures 24.99 pound??? …and when they now we are coming from Greek embassy?I feel like they are ratsism place I never go again for sure …better to everyone to go somewhere else!!!
This place has irreversibly damaged an artwork that would've been listed at 1200. They omitted that they clearly don't usually work with original artworks. The oil paint is cracked in many places. After this train wreck they already had another piece in for scanning, all I asked is that they don't damage it, or I get a refund. But they insisted on going through with the scan and now there's a hole in it. Artists definitely avoid this place.
Issue with order, customer service when I rang the store was very bad. The store does not appear to care about quality control as long as they get their money. I would avoid at all costs. Many cheaper alternatives online that have a much better quality of product and service.
I have frequently used Snappy Snaps at Clapham Junction . Wow the staff are amazing.Always ready to help, give advice and are keen to support their customers anyway in which they can.I have always been very impressed by their professionalism and their good judgment is to be applauded.100% Recommend Morag Macpherson
From the get go the staff in this store were rude. The prices for a single Polaroid was £4.99 which was a significant jump from the 0.69p price I had paid the day before at another branch, when I asked the staff she told me I should go back there if this price was too much. They then proceeded to continue talking as I was asking for help. Instead of giving me a Polaroid imagine as I was promise they cut out different size images and told me this was the only Polaroid style they do. When I mentioned I saw them cutting the image they proceeded to say they didn’t before changing and saying this is all they do. I would not recommend the lewisham branch of snappy snaps as the staff are rude and pushy and the customers are misled.
Went to the Snappy Snaps branch at 111 Kingsway, London WC2B 6PP following passport photos from Max Spielman being rejected due to poor quality printing. The gentleman was wonderful. (I didn't get his name unfortunately). 5* service and the photos were accepted by the embassy. Thank goodness for this wonderful little shop and it's equally wonderful staff. Thank you for turning my very stressful experience with two young children in to a positive one.
Finally submitting a review as my attempts to contact have been met with silence.I submitted 3 rolls of colour 35mm film, 36 exposures each, and a roll of B&W to the Guildford store in May 2022. They informed me at the time it could take up to 3 weeks to develop, which was fine. I awaited a phone call to tell me when they were ready (I ordered digital copies only). I received a phone call on Saturday 25th June, 1:52pm, saying my film was ready. I was away at the time, and did not receive this until I got left a further voicemail on Friday July 1st reminding it was ready.I went in to collect the photos on Wednesday July 6th. I was given a CD and digital copies from the Black and white film only. The lady working said she couldn't find the other 3 rolls of film and told me to come back another time after she'd 'pulled everything out' to find them. I left and awaited contact.I went back in a week or so later, querying this again. They still couldn't find them. A different lady this time looked, and then took my number and said she would call with an update after checking with the manager 'who tends to throw things away'. I was shocked at this but left without being able to do anything further. I never received a phone call. Another couple of weeks later, I revisited the shop and reminded them of the situation, after which the same lady as last time said she wasn't sure, they couldn't find them, and to instead contact head office.I have done this, on two occasions months apart, to no avail. None of this has ever been met with sympathy or regret, let alone reimbursement or compensation. I had not made further attempts sooner due to ill health. But it's appalling service, would never use again.
I am absolutely disgusted with the service I have received from the manager from Welwyn Garden City. She is a liar. Please please do not use this shop. I expected the refund to be the amount WE AGREED which was only £7 (I felt should have been £14). She now will only refund me £3. I spent £49 on having 7 slides made into photos, 3 of which were made the wrong way round. One she did correct, the other two WE AGREED would have a £7 refund, not £3 as she now has given me. The photos were for my Father’s funeral service which she knew. Obviously customer satisfactory is not her priority, pretty atrocious when all she had to do was refund the amount agreed, hence go somewhere else! Don’t deal with someone that lies.
Claim your business profile now and gain access to all features and respond to customer reviews.
Online photo printing and developing services. A wide range of photographic services available to order online or through one of our high street photo labs nationwide. Search for you local store and order online
watches2u.com
spareroom.co.uk
elitecleangroups.com
leaselab.com.au
healingwarriorwellness.com
knovatek.ca
rugdoctor.com
monsterwin.com
ksisters.ee
xoancapital.com
