spamedica.co.uk

4.7
4.7 Based on 121 reviews

SpaMedica is one of the leading providers of NHS eye patient services and, in 2018, we became the largest NHS cataract surgery provider in the UK. Beyond cataract surgery, other NHS ophthalmology services offered include treatments for Age-Related Macular...

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Average Rating

4.7

/
5

121 Reviews

5 Star
87%
4 Star
5%
3 Star
2%
2 Star
2%
1 Star
4%

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Brian King
Excellent outcomes.

My 2 operations (1st on 5/8/2025 and 2nd on 3/10/2025 both went very well and I didn't have most of the possible "normal" effects indicated after the operation, apart from a slight eye/headache on the day - soon dealt with by taking paracetamol as advised.

5
Date of experience: Oct 03, 2025
Kevin Robson
Brilliant

First of all the staff. they were great.helpful and friendly the procedure was better than i expected a tiny bit discomfort during the operation but nothing to worry about the hardest part of the day was waiting for the drops to work can't wait to get the other eye done

5
Date of experience: Sep 30, 2025
Consumer
Profit before patient care

This is an ongoing saga started in September 2024, in which Spamedica’s ‘unmanaged’ surgeon (now on performance improvement plan), verbally intimidated and shouted at the patient. Although clearly in a bad mood, he continued to operate. As a direct consequence significant internal injury was caused to the eye. A lead surgeon in at a different hospital provided excellent emergency treatment and saved the sight in the eye.Despite their acknowledgment of multiple significant failings to manage the surgeon and protect patients from abuse, plus bullying of the surgical team, Spamedica have dragged on a review of the issue and offered an insulting £200 as compensation. The compensation was for being put on beta blockers, diuretics, house bound for a week and a series of additional appointments to check if sight had been lost.All of this was avoidable if Spamedica management had monitored the surgeon’s performance. The trauma was inflicted at the Team Valley Gateshead hospital. The excellent emergency support was at the Silverlink hospital.

1
Date of experience: Sep 24, 2025
Kate wright
The Nurses ,Surgeon were fab BUT

The Nurses and Surgeon was so good very kind and professional.There is a BUT ,my first eye was done on the 3rd of Sept2025 ,my second eye for the 21st of October cancelled.After emailing and several calls they rang me today and have to wait until 15th of Jan2026 for my second eye ..Very disappointing..

4
Date of experience: Sep 03, 2025
Mercurio33292
Only want unproblematic jobs

There ok if it's straight forward but as Bolton eye hospital told me. If things are more complicated they send them to us.It is a profitable business for them.

3
Date of experience: Apr 18, 2025
Tony Smith
Complaint About 2nd Eye Operation

A registrar did my operation and dropped the lense into my eye and couldn’t find it!! After a few minutes the consultant took over and eventually located the lense and finished the procedure. I returned to Spamedica before I got home as my eye felt very painful. The pressure in my eye was high and they gave me a tablet to take it down and told me to take some paracetamol. My eye was so uncomfortable and painful I couldn’t open it so went to bed and slept for a few hours. My eye was still swollen for a few weeks afterwards and I had regular checks and extra eye drops for a further 3 weeks after the initial drops had been taken. It was a lot better when discharged. The aftercare was excellent.

2
Date of experience: Apr 01, 2025

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Business Details

  • SpaMedica is one of the leading providers of NHS eye patient services and, in 2018, we became the largest NHS cataract surgery provider in the UK. Beyond cataract surgery, other NHS ophthalmology services offered include treatments for Age-Related Macular Degeneration (AMD) and Posterior Capsule Opacification (PCO), which is treated through a procedure known as YAG laser capsulotomy. See more

  • call 03300584280
  • language https://spamedica.co.uk

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