squaretrade.com

4.1
4.1 Based on 1.5K reviews

Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers s...

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Average Rating

4.1

/
5

1.5K Reviews

5 Star
68%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
18%

Filtered Reviews

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Review Time

Grayson Parker
Terrible service

Everything. You sent an inexperienced tech to my home to complete a routine job. Over 6 hours later he had broken the part.almost 2 weeks later uou sent the same individual back. He was at my home appx 2 hour and left. He told me his company called him and sent him to another job. At this point I had enough. I called the retailer and and cnx my warranty. I then hired a local appliance repair company, they sent out a tech and he completed the repair in about an hour. Additionally the tech that Aastate sent out did not unhook the washer when he pulled the washer out from the and damaged the water valve that had to be replaced. The total cost of the repair was $350.00. If you want to do the right thing reimburse me the $350.00.I called the

1
Date of experience: Apr 25, 2025
Prompt response and satisfactory…

Prompt response and satisfactory resolution of the problem

5
Date of experience: Apr 25, 2025
Philcracker32
Quick and easy process to file a claim

Quick and easy process to file a claim. Claim is settled within an a week.

5
Date of experience: Apr 25, 2025
milanac10014
Timely response 👍

5
Date of experience: Apr 25, 2025
Annabelle S.
Resolved quick and refund me cost of…

Resolved quick and refund me cost of item

5
Date of experience: Apr 25, 2025
Wolfgang R.
My OnePlus Open was promptly replaced rather than repaired

I was able to get a repair which turned out to be replacement actually on my phone.It was a smooth process once I sent the documentation and they verified everything. I got the phone quickly via Amazon. I only wish that I could have gotten the same phone the black OnePlus open with the faux leather back but I am grateful that I was able to get what appears to be a new phone. I know that the black is readily available so I'm really not sure how that decision was made. It has been a good experience and I would use them again for sure and I'm grateful for the service.

5
Date of experience: Apr 25, 2025
jeremy2056
issue resolved promptly

5
Date of experience: Apr 25, 2025
Chandos Barnes
I stil have not received my replacement…

I stil have not received my replacement TV.

1
Date of experience: Apr 25, 2025
The plan worked like it was suppose to…

The plan worked like it was suppose to in case of accident. Had to follow-up to get process moving but everyone was nice.

4
Date of experience: Apr 25, 2025
Colin
Reliable

Reliable and easy to communicate with by phone.

5
Date of experience: Apr 25, 2025

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Business Details

  • Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more

  • email socialhelps@squaretrade.com
  • language https://www.squaretrade.com

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