squirrel.uk.net

4.5
4.5 Based on 81 reviews

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Average Rating

4.5

/
5

81 Reviews

5 Star
76%
4 Star
12%
3 Star
2%
2 Star
4%
1 Star
6%

Filtered Reviews

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Review Time

Paul Featherstone
Service

Great sevice love the way they keep me informed with everything they certainly put the customers first.

5
Date of experience: Feb 25, 2026
Roger Bower
Excellent workmanship very knowledgable…

Excellent workmanship very knowledgable was quick and polite very happy with work

5
Date of experience: Feb 25, 2026
Chris
Not as seamless as expected.

Was a little disappointed that the transition was not as seamless as expected. Network was switched over by previous provider in the early hours of the morning, new router didn’t arrive until lunch time thay day and even then, Squirrel didn’t enable my account until after 1pm, leaving without internet for over 6 hours, and both my and my wife work from home. Router really should be posted sooner and account could have been enabled earlier…that way I could have just plugged in the router and been good to go.

3
Date of experience: Feb 24, 2026
Gillian
Very poor service

I waited 4 hours for an engineer who didn't show up. I cancelled 4 hours of work -£180. Nobody called to say the engineer wasn't coming, I hope a system has been put in place to rectify that for other customerd. I'm now being charged for 6 days when I wasn't using the service, even though Squirrel knew the second I plugged in the router.So, if you can tell I've plugged in the router and can email me about that within minutes, why can an engineer's job sheet also be so quickly correlated?

1
Date of experience: Feb 24, 2026
customer
Very efficient changeover with no…

Very efficient changeover with no problems

5
Date of experience: Feb 20, 2026
customer
Came on time

Came on time. Doing the work in no time

4
Date of experience: Feb 20, 2026
Colin Allsopp
Squirrel very quickly completed our…

Squirrel very quickly completed our connection and that was very pleasing. I have no complaints and with a little more time I'm sure I will report Even more good news. Thankyou

5
Date of experience: Feb 20, 2026
Arron
Poor Wifi

Unable to use ethernet cable so relying on wifi. however, VERY hit and miss. 1 minute it's 1mb/s, next it's 650mb/s. Plus mobile phones keep losing signals.. A bit disappointing if I'm honest...well, no, very disappointing

2
Date of experience: Feb 20, 2026
Philip Matthews
Been with squirrel a couple weeks now

Been with squirrel a couple weeks now. Went for 2300mb/s and testing through my pc I always get a steady 2100/2200mb/s. Coming from Connexin who were terrible, squirrel are a breath of fresh air.

5
Date of experience: Feb 20, 2026
Jordan tichias
Excellent service and does exactly what…

Excellent service and does exactly what it says on the tin.

5
Date of experience: Feb 20, 2026

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