Review Time
This is the worst customer service I have ever received. I bought a Stanley IceFlow™ Flip Straw Jug 40 OZ from a third party online store. It was defective and leaked all over my new car. It was on the seat for a road trip so I didn't notice until it was too late. The original seller (well.ca) has zero return policy even if it's defective and referred me to Stanley. Person on the phone at Stanley sounded bored and unfriendly. But said they were going to replace it. They didn't have the same item. I said I would take another cup but it had to be BLUE. Literally my only requirement. We agreed on a replacement, I was sent a tracking number and the ticket was closed. The cup never arrived, the tracking number went nowhere. I emailed and they said it never left the warehouse (this was 3 weeks later). They said the would resend it. Exact same thing happened. No cup, tracking leads no where, ticket closed. I emailed again. No response this time. I called again, went over everything again. Cup was back in stock but not that exact blue. Fine, it just has to be blue. Cup does not arrive AGAIN. Emailed and was finally sent a replacement...cup was white. Emailed them and they replied, "We make every attempt to replace your exact item based on our available warranty inventory. If the original is not available, we will replace with a similar item at our discretion." Defective cup, horrible service and they didn't send the ONE thing I asked for after all that. I didn't even care what cup, I just wanted it to be blue (the one I was replacing was blue). I will never buy or order a Stanley again. Horrible company.
Unfortunately, the ordered product never arrived. The company enters its address in the recipient's address, which means that the order will never reach you. No response to the submitted inquiry regarding the order, zero contact. You can simply say that it is a scam
Ive never ordered directly through the 1913 website, however I have several of their products from the thermos mine being from 1993 to my favorite of the quadvac mugs, the iceflow bottles and the quencher cups. I've not had a bad experience with any of them. Especially the mugs they are hands down the best spill proof insulated mug, threw my yetis and others away they didnt even compare in quality, had them for years with no degrading qualities and keeps coffee hot for what seems forever. Their warranty is un paralleled they will replace anything regardless of age at no cost and very quickly.
Would be zero, but not allowed. Do not order from this company. Got a stanley cup from what I thought was a reputable company. Returned it as not what I expected. They received it back and said the bank would release the payment in ten working days.In the end I've had to put a dispute in with Visa and told that by doing this it is fraud by seller
This is most stressful thing in my house. We can never open my daughters cup because the top is way to big and it creates a suction able to not open it. There is nothing to grab on to. Awful make for this cup. I’ll keep my Walmart artic cup that looks the same and stays cold just as good and I can actually open it up!
0 out of 10 is too generous for this abomination. It deserves a negative rating.IT LEAKS. A thermos that leaks is like a car with no wheels—it’s beyond pointless. Water spills everywhere like a broken fountain. What is this? A practical joke?The design is an insult to humanity. It’s so unergonomic it feels like it was made to punish anyone who dared use it. It’s as if they purposely tried to make it the most uncomfortable product in existence.LEAD. Yes, actual TOXIC LEAD is used in its production. Do they want you to get poisoned? This thermos might as well come with a health warning.The straw is repulsive. Drinking from it feels like gnawing on plastic garbage. Imagine chewing on a cheap toy from the dollar store. The handle? It’s ridiculous. It’s so absurdly huge you’d think it was stolen off a medieval castle door. Are we supposed to carry this thing or use it to barricade our homes?The lid is laughably terrible. Why even include a lid when the thing leaks like a sieve? The lid serves no purpose other than to mock you while your drink pours out.This is the WORST PRODUCT IN THE HISTORY OF PRODUCTS. I would rather drink from a rusty tin can than ever use this monstrosity again. We made the mistake of buying one for the whole family, and now everyone hates it. It’s a curse disguised as a thermos.DO NOT BUY THIS PRODUCT. Burn your money instead—it’ll be a better investment.
Claim your business profile now and gain access to all features and respond to customer reviews.
www.thefrozengarden.com
suitdirect.co.uk
matchmakingcompany.com
huntworldusa.com
uk.tempur.com
receipthog.com
fifthheaven.org
point-log.com
cognism.com
restorationhardware.com
