Review Time
Have just taken possession of a beautiful 3 seater 'Oakley' Chesterfield. I can't thank Warren and the team enough for my very special purchase!! I have wanted a Chesterfield for a very long time and when my nan passed away recently and left me a little money, I decided this would be the perfect thing to spend it on. We did a lot of research before placing an order and visited a lot of show rooms before deciding to make the trip 'up north' to visit Warren in his showroom in Bollington. We were so glad we made the effort to drive the 4 hours up to see him.We'd already learnt a lot about his company from the brilliant videos he produces and were eager to try 'the most comfortable Chesterfield'. The visit did not disappoint! After visiting so many other companies, and sitting our butts down on what seemed like a hundred different sofas, these were truly the best. Also, Warren was happy to accommodate for exactly what we were looking for where other companies had failed. I was able to have the exact depth, colour, legs and studding. We'd been looking for a really deep Chesterfield and the Oakley was exactly what we were looking for. It really is a truly beautiful bespoke piece and a wonderful, life long addition to our home. From order to delivery took just over 10 weeks and has been worth the wait. We are now in the process of replacing the other sofas in our home and will be adding footstools too. The only problem now is which style to choose from....but we can't wait to welcome those pieces into our home too! If you are in a similar position and are trying to decide where best to spend your money, you should definitely make a visit to see Warren or at the very least check out their website as it's full of interesting videos and information on the other ranges they stock. It was a pleasure buying from a family business and I look forward to my next purchase with them.
From the point of us first making contact, Warren’s passion was very clear, there was no pushy sales pitch, but he made us feel very welcomed and was very patient with the two of us, who originally had two different ideas of what we wanted. Warren empowered us by knowledge and information to help us come to same agreement of the final Huxley’s we ordered. It was clear that sofas/chairs were exceptional and and the customer service was first class, which made the decisions much easier. I would not hesitate to recommend S W James we are so delighted with ours sofas… Thank you Helen & Kev
Kept me well informed whilst waiting for my delivery. Delivery was smooth with no issues. The hand made leather sofas are very beautiful, comfortable and very well made. A great family run Company. I would have no hesitation in purchasing from them in the future. I highly recommend them for top quality and most comfortable sofas.
A great firm to deal with. Warren couldn’t have been any more helpful with our requests and we were kept up to date with the whole process. The furniture is very well made and looks fantastic. The delivery was also handled well so top marks all round. Would highly recommend.
We have had a 4 seat Oakley in vintage green leather for 2 weeks. It is simply brilliant, like sitting with on the comfiest, cuddliest and MASSIVE and I mean hugely deep and tall ( exactly what we’d asked for) sofa you can imagine. It really is great, took 3 or 4 days to get used to, but it’s now the go to sofa in the house, for everyone. Warren was great throughout the process, from meeting at the workshop to keeping us posted throughout the build and delivery. Best sofa we’ve ever had, we will be replacing our others in due course. Thank you Warren
Excellent service and communication: Warren, Co-Founder, takes personal responsibility for this. The furniture looks great with a real quality finish. Looking forward to using it for years to come Delivery was excellent and courteous- leaving no mess.
We took delivery this week of our Huxley custom 200cm width Chesterfield in Honey Vintage Leather with castors and stud detail on the arms and we absolutely love it. We were originally planning to buy a Sterling in Antique leather but after visiting Clarence Mill to meet Warren we were blown away by the Huxley, nice though the Sterling was. The Huxley is both incredibly comfortable and supportive, a magnificent piece of furniture and we are very happy with it. For anybody looking to invest in a handmade Chesterfield we have no hesitation in recommending S.W. James.
From receiving samples and visiting the showroom, to ordering and delivering to my tight timescale, I can’t fault SW James for their excellent customer service. Warren answered all my questions and kept me updated throughout my sofa build. The results are incredible. We wanted a large comfy sofa that would accommodate our two large dogs and stand up to a bit of wear and tear. We went for a four seater Oakley in vintage dark brown and paired it with a two seater Huxley - SW James applied the Oakley style buttons so that they matched. The beehive feet are beautiful (def recommend these). Our occasional sitting room has turned into one we use all the time because the sofas are beautiful and so comfortable - the dogs love them too! The colour and quality of the leather is amazing, not shiny like cheaper sofas. These were a real investment for us and we won’t be replacing them for a very long time. In fact, I think they will look better as they age! SW James were definitely the right choice.
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