Review Time
Firstly, if I could give ten stars then I would. I already own a beautiful old Chesterfield sofa and had been looking for some time to find one of the same quality. Thankfully, I chose S.W.James and they have not disappointed. The quality of the leather and the workmanship is outstanding to say the least. With such amazing attention to detail, you can tell the team that built my sofa take great pride in their work. I asked for tweaks to the design and they very happily obliged. I was given regular updates as to how the build was progressing and upon delivery, I was called to check I was 100 percent happy with my purchase. Well, I’m more than 100 percent happy if that’s at all possible. The whole experience from the ordering to the delivery was exceptional. I can’t fault Warren and his team at S.W.James and would definitely recommend them if you’re looking for a top quality Chesterfield. Oh, I forgot to add, the sofa is very comfortable.
We had looked long and hard for a sofa as we didn't want the high street tat and wished to avoid fake and over priced antique and vintage items of which there are many! By chance we landed on the webpages of SW James and their products piqued our interest enough to pay them a visit so that we could see and feel the product and determine if the furniture was for us. We were not disappointed with what we saw and recognised Warren to be honest and knowledgable about his products and in particular the grade of leathers they use and yes you can tell the difference between his and the high street!We were not concerned with the lead time for our order which for us was around 6 weeks. Delivery is from an unrelated but long standing firm called Edmondson's who were superb I might add, they actually called me to arrange delivery! On site they took there time and were careful in handling the furniture into our home for which I was grateful for. Well it's about 4 weeks since we've had our Birdie sofa, snuggler and footstool and to date we are more than happy with not just the design and look but also the practicality and comfort.We cannot thank Warren and Clive enough for the excellent customer service and build quality for our "birdie" sofa, snuggled and footstool and do not hesitate to recommend SW James!
Fantastic furniture and excellent service! We found SW James on Facebook, visited the showroom and knew straight away what we wanted. Excellent quality, exactly what we were looking for and all made in UK using traditional methods. Fab!
We have had a Chesterfield suite in the past they just look great but not always the most comfortable. SW James have provided us with the most comfortable Chesterfield ever. From appointment to delivery I cannot fault the service. You have a personal appointment with Warren to discuss your needs and try out all of the versions, it was very special and made you feel that you were the most important customer. The pricing was very competitive with other manufacturers but the quality shone through and we are delighted with our matching 3 seater Huxleys on honeypot legs. For us it gives the sofas a bit more height which allows easier cleaning beneath. They were comfy from day one now a month or so in we couldn't be happier with our purchase. Great company to deal with.
S.W.James offer a unique purchasing experience - simply put they are not just another furniture manufacturer! Personal service all the way through product selection / samples and plain and simple advice! Warren and the team are craftsmen - my Huxley is the best single piece of furniture I have ever owned - the leather is sublime. The comfort exceptional. These handmade pieces are manufactured in very quick time and delivered faultlessly. I love it!
Having ordered a four seater Monty in Brown Vintage Leather we received excellent back up service with Warren keeping us updated with progress. Delivery was prompt and the Chesterfield is a fabulous addition to our home. The finish exceeds expectations. The process couldn't have gone more smoothly and I would heartily recommend S.W. James to others.
I met Warren in early December at SW James' showroom, his team's attention to detail and manufacturing quality made me buy on the spot after listening to his expert advise. Since then he has kept in touch to make sure my purchase experience is as good as the product. Will definitely be buying from SWJ Again, the sofa, a Huxley, exudes quality and style and it's comfortable too!
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