Review Time
Great service throughout, from start to finish, I received regular updates regarding my order. I was delighted with my sofa the quality and detail they are made to a very high standard. Looks like a very grand piece of furniture in my home, I get so many comments when my friends and family visit.
Warren at Sw James was really helpful & informative with us choosing our new sofa. We chose the Florence chesterfield and we are absolutely 100% happy with it, it’s super comfortable and looks amazing, beautiful soft leather. It took just a few weeks to make and was delivered by a great company who handled it with care, it was well wrapped and protected during transit. SW James is a fabulous company who make beautiful Chesterfields ,you are kept informed along the way I wouldn’t hesitate to recommend them to anybody.
Everything from my initial enquiry to the delivery of our new sofa was amazing. I was able to discuss what I needed, and supported through the ordering process. I was kept up to date throughout the manufacture of the sofa. From the sourcing of the leather, building of the frame etc. The communication and service was superb. It was clear to me how important this was to the team at S.W.James. We were looking to replace a sofa that had been in the family for 40 years. We decided on the Huxley to be the new sofa, and I have every confidence that it will be in my family for the next 40 years. The quality and build is superb. It is as comfortable as they say. Everyone has commented on the quality of our new addition. Thank you S.W.James, especially Warren.
We are thrilled with our Huxley sofa - we’ve had him for approx 18 months now and he just gets better and better.The customer service from Warren himself and the entire SW James Team has been absolutely wonderful from the very start of our search for a quality Chesterfield that would last us a lifetime! We would not hesitate in recommending! 5*
S.W. James is one of the best companies I’ve had the pleasure of dealing with in a long time. From the first phone call I made I could tell that they genuinely love what they do and put so much effort and love into making their furniture. My sofas arrived on time and I was kept fully up to date via email or phone calls if requested. The after sales has been amazing too and I am so grateful for the support from Warren recently.Thank you so much,
We recently purchased a Monty Chesterfield and Dorothy bespoke chair complete with Union Jack design both products have impressed us with the craftsmanship and quality of the products.From the initial contact Warren provide swatches helped with the design and provided regular progress updates.The products offer excellent comfort and would enhance any home.I would recommend S W James if your looking for a chesterfield. give the company a try you won't be disappointed.Steve .
Whilst searching online for possible replacements for my living room I came across S.W. James and looked deeper. The problem for me was that they were located a long way from home but everything appealed about the website. Following a chat with Warren I decided to purchase a pair of Huxleys and a footstool, a new experience for me as I never buy furniture without a good inspection. I was not disappointed. Ready when expected and delivered with care. The delivery lads were friendly, helpful and respectful. The Huxleys are a lovely fusion of traditional and contemporary and exceeded my expectations in both comfort and looks with a lot of quality thrown in. As the icing on the cake they are made in Britain by people that care. One very happy customer, thank you.
This was a great experience, from meeting Warren at the showroom to discuss our requirements onwards. The sofas were delivered on time with great care and we could not be more happy with the results. They feel so well made and the leather is buttery soft. Chesterfields can be comfortable as well as stylish! Try them, you won't be disappointed with the quality!
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