Review Time
T-MOBILE Scam! Absolutely STAY AWAY FROM! I'm a paying customer since 2020, In my business phone is off 10 days. T-mobile Cannot and will not remedy this!My website #, VM, SMS, and ten other numbers are forwarded this is my dedicated business number. SOMEHOW T-mobile Unauthorized, & Mistakenly sold my number and ported it out To another carrier??? wft?My service has been off for 10 days, and no one knows why? what? who? worst how to fix this I have no service! CRAZY!NO ONE CARES @ T-MOBILE. (Jeimcel is the ONLY representative that called back & tried to help)! I just wanna get my number active so I can get the h#ll away from these Evil Unprofessional CLOWNS. How can I run a credible business Whose phones are "just down" for 10 days?? The second time my number. Is down for. 10 days with NO help and no END INSIGHT!AJ
T-MOBILE Scam! Absolutely STAY AWAY FROM! I'm a paying customer since 2020, In my business phone is off 10 days. T-mobile Cannot and will not remedy this!My website #, VM, SMS, and ten other numbers are forwarded this is my dedicated business number. SOMEHOW T-mobile Unauthorized, & Mistakenly sold my number and ported it out To another carrier??? wft?My service has been off for 10 days, and no one knows why? what? who? worst how to fix this I have no service! CRAZY!NO ONE CARES @ T-MOBILE. (Jeimcel is the ONLY representative that called back & tried to help)! I just wanna get my number active so I can get the h#ll away from these Evil Unprofessional CLOWNS. How can I run a credible business Whose phones are "just down" for 10 days?? The second time my number. Is down for. 10 days with NO help and no END INSIGHT!AJ
I was Sprint customers for over twenty years. Once T Mobile took over the business, my phone dropped for nearly 2 years, spoke with them many times, phone dropping was getting worse and worse, people cant hear me nearly at all. Recently had travel to Canada, changed to Roaming on, during 10 days of Canada trip, my phone showed SOS, never worked vs my friend who had Verizon was keep on working on top of the mountain, i demanded 10 days credit back, agent said will refund, they never did. T Mobile is truly worrisome company, their technology is bad.
I was Sprint customers for over twenty years. Once T Mobile took over the business, my phone dropped for nearly 2 years, spoke with them many times, phone dropping was getting worse and worse, people cant hear me nearly at all. Recently had travel to Canada, changed to Roaming on, during 10 days of Canada trip, my phone showed SOS, never worked vs my friend who had Verizon was keep on working on top of the mountain, i demanded 10 days credit back, agent said will refund, they never did. T Mobile is truly worrisome company, their technology is bad.
After 20 years with Verizon, I explored a new carrier because the longer you are a customer, the rates continue to be higher.Got on line and did a research, agreed to switch to T-Mobile "on line sales person name Jazzie". Rate was competitive so I began moving four lines over to T-Mobile. Next day, no service, unable to call out, could not receive timely text messages, once connected call lost immediately, not a service provider messages etc. Terrible service in Prescott AZ. Now trying to undo this nightmare. If you live in Prescott AZ- STOP DO NOT GO WITH T-MOBILE.
After 20 years with Verizon, I explored a new carrier because the longer you are a customer, the rates continue to be higher.Got on line and did a research, agreed to switch to T-Mobile "on line sales person name Jazzie". Rate was competitive so I began moving four lines over to T-Mobile. Next day, no service, unable to call out, could not receive timely text messages, once connected call lost immediately, not a service provider messages etc. Terrible service in Prescott AZ. Now trying to undo this nightmare. If you live in Prescott AZ- STOP DO NOT GO WITH T-MOBILE.
Ive had T mobile for around seven months now. Lately I've been having service issues.I call T mobile and the first five times I called they tried to tell me it was my plan. They said when I get close to my data limit I get bumped. Funny this started happening as all of a sudden. I finally got someone who was "supposed" to have a tech look into it and would receive a call. Well it's been two weeks. No call . And still having issues. I now believe all they want is for me to update my plan. NOT happening. I'm ready to report them to everyone I can. And drop them. Get a new phone and not even pay this one off . So if you're looking inyT mobile or were considering them. Beware you were warned. Too bad I had to give a star to write this . I would NEVER recommend T mobile
As I look over my experiences with T-Mobile. As a business they do strive to make the customer happy and many times go above and beyond what is expected. Like any large corporation. They have many employees with different attitudes in my case miscommunication. As the world becomes more global and we hire people of many different cultures. It is important that you and the person you are speaking with totally understand each other in my case the guy thought I wanted a refund but I didn't want a refund was trying to get another phone. On my end was talking about money I spent and how I had dropped phone and couldn't use screen to get codes type passwords and I had to have a phone that worked was locked out of banking app and Google account. But he thought I wanted refund which caused me more problems. Once again T-Mobile helped me and came through for me. I believe the representative helping me thought giving me a refund was helping me. As I reflect on my part. I need to remain calm because when I get aggravated and holler all that does is get the other person confused. Makes it harder for me to explain everything correctly. T-Mobile is in my opinion the best carrier and will help you. If you stay rational follow through and be patient and give them time to take care of the situation.My life is always filled with difficulties often occuring from my mental health issues. So my problem took some time to resolve. Because I kept breaking phones, had one stolen ect.Bad credit my fault life. I also judged Assurance. Wrongly as crazy as it sounds from a ad that Assurance shown . I felt like the ad was aimed at me and they were attacking me personally. Will give them a honest chance.With all the phones I go through. Need a good insurance company. Thank You for allowing me to get this said. Gary T
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