teleperformance.com

1.5
1.5 Based on 200 reviews

Meet Teleperformance, a leading global outsourcing company providing omnichannel experiences to consumers....

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Average Rating

1.5

/
5

200 Reviews

5 Star
11%
4 Star
1%
3 Star
1%
2 Star
5%
1 Star
82%

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Jonnie
Whiskey Tango Foxtrot

You got managers on drugs, supervisors passing out on cocaine on the toilet, friend cult groups for promotions, fake it til you make it is taught during staff training.. then there's the apartments being a national threat to the environment and the fact that they faked an HR but never made it, threatening mothers with disciplinary action because they failed to do their jobs.The company needs a legal investigation that's open to public at this point, they should not be operating and they are only barely managing because of all the people they chew & spit out constantlyOh and the project manager should come up with original ideas instead of giving out fake promotion opportunities to listen to plans to copy paste to the superiors, real phallic move.

1
Date of experience: May 17, 2025
Oswald Lewis
Really bad experience with this…

Really bad experience with this company. They fired me without any explanations when my contact supposed to finish after one year, and they didn’t even want to pay me my last money I should receive for my salary and also my TFR. I decided to go to the court to act against this insane company and hope to get what I suppose to have already in my pockets. Not recommended at all to work with them !!

1
Date of experience: May 15, 2025
Linus Howard
Over £1,000 overpayment of wages letter from TP, two months after dismissal!

Two months after the termination of my employment at TP, I receive a letter from them claiming I was overpaid by over £1,000, which is grossly incorrect after assessing my payslips and the wages accrued based on my hourly rate. It seems being dismissed from the job wasn't enough for them. Now, they're wreaking havoc with my life and won't leave me alone! I have sought help and advice from reputable organisations such as Citizens Advice and ACAS regarding this "overpayment". I regret seeking employment with Teleperformance. They are a massive thorn in my a**e.

1
Date of experience: May 12, 2025
wattch
How can this company give job offers to…

How can this company give job offers to people , take their personal details . Then change start dates 3 times expecting someone to wait 5 months!!!! After I signed 1st contract I gave my current employer who I have worked for for 5 years my notice . Was supposed to start for teleperformance in may they now say they’ve changed to August . This company is ruining lives and I am now unemployed !!!! I will be seeking legal advice absoloutly appalling

1
Date of experience: Apr 16, 2025
Evelyn Foster
Recruitment process is very disgusting…

Recruitment process is very disgusting after completion of all the background checks they email me that because of unseen circumstances they are withdrawn my application near to my start date please never apply to this company openings. they will not hire

1
Date of experience: Apr 08, 2025
ES8
Disgusting company to be employed by 🤢

Disgusting company to be employed to.No empathy, support in terms of women who have lost a child due to miscarriage.Expected to go back to work the next day or not be paid.Company policy is inhumaneNo way to contact HR, everything has to go through a team leader.Unrealistic expectations for staff members who are expected to work like robots.Avoid them at all costs!

1
Date of experience: Apr 01, 2025
Jess Anderson
HELL ON EARTH!! DONT GO TO TP PT

Putting one star because I can’t go down beyond it, they do not even deserve any star. I found this job at WORKING ADVENTURES ROEL JANSEN at the connected me with TP Lynn Vandecruys. Started the MOVE-IZY project with a poor, miserable, misleading training then signed a one year contract. After 1 weeks of nesting, manager Bruno and Rassl Hoebergen and ~Nima Nosrati came to me and informed me that I am fired if I don’t didn’t have the level they needed. But what level do they need while other “college” are sleeping 20 times per day and have to shout ever time his name THEO to wake him up. And when you ask for information NOBODY KNOWS every time Customer satisfaction was not good enough in my results. Nobody from the beginning informed us about this. The trainer, the recruiter even the manager, did not inform about this most crucial eliminating factor. They could have trained us on how achieve good Customer satisfaction but instead of that, they chose to go with some useless e-learning which did not help us at all. Also we did not get enough floor support when we started. When I asked the trainer and the manger, they told me things that were contradictory and clearly it shows lack of proper internal communication and collaboration. Why did you sacrifice people and their lives because of your mistakes? Big mouth and fancy words don’t count when you show your real face. The most unprofessional and disorganised company that I have ever worked for. Please do not join this poorly paid job and the evil company, which doesn’t care about it’s employees.There is a Facebook group called Teleperformance Portugal Hell which has over 1200 members and you can know first hand experiences of the poor employees who went through these abuses.And they even pay the extra costs € 1000 because I came by car by myself from The Netherlands And because you didn’t pass the test they will remove you from your appartement as soon as possible even with the help from the Police!!!!

1
Date of experience: Apr 01, 2025
Rhoda Parker
Mix feelings but I can´t reccommend this company

In the beginning everything seemed good. The company paid relocation package, such as fly ticket to Greece, accommodation for 2 weeks, and offered some help during the apartment search. We had a very kind and friendly trainer, but after training it became to be weird.There were a lot of rules, and already from the beginning we had to accept all types of calls, e-mails, and chats, even when we didn't know it, because it was not possible to get to know all the information during the training, because it was a really lot of information. That is the truth that it was possible to find information in the knowledge base, but it was really hard and stressful, especially when you had a customer on a phone and you had to find this information mostly time during 2 minutes. When you answered to customer on email it was neccesary that another colleagues checked it. It was prons, because if you made some mistake another colleague can find it and notice you on it. But mostly time it was checking more colleagues and it happened that everyone has some different opinions and when you are new in this company and you are still learning, it can happens that you don't know what is the best and which answer is the best and it can be very confusing- so it is big disadvantage, especially for people who are new and they don't know everything... When you made a mistake, most of the time you received a markdown, and it was really demotivating and stressful. I think there is a big pressure on the results of employees. Prons was relocation package, friendly trainer and the fact that I always got paid on time but other things was not good how I wrote it above. I can't recommend this company.

2
Date of experience: Mar 31, 2025
Cari Morris
Company is an absolute shambles…

Company is an absolute shambles…. Look forward to exposing them at the employment tribunal that’s going ahead. Was told my final salary would be processed still nothing and others have payslips, they are just digging themselves a great big hole and I cannot wait to show what a mess this company is. Wouldn’t work here again.

1
Date of experience: Mar 25, 2025
crafteur_pvp35
Avoid

While on sick leave got fired even tho I was doing targets

1
Date of experience: Mar 19, 2025

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