Review Time
My daughter ordered 6 dresses from the website with a .co.uk address. At time of purchase, no warning was given that the parcel was being shipped from Australia and we were required to pay £75 in duties before DHL would deliver. Otherwise, she would not have ordered. To make matters worse, the clothes sizing and quality were poor. All 6 dresses are being returned.This is a scam company made worse by a shocking returns policy where store credit is given instead of a refund. Why would we want store credit when anything ordered would incur duties again?!Avoid this company. Making out they have a UK base is false advertising and customer service don't respond to emails.
Horrible company! Their clothing sizes are way off and you have to enter a card and make a payment of 5 dollars to return their cheap pathetic joke clothing! Serioslyy avoid at all costs the clothing are over priced and cheap as hell. This company a pathetic joke !
Dakota is the girl that I have been talking to through the messaging place. She was so helpful and sweet through out the entire process. I had returned a dress and never received my store credit so I reached out and it was never something on the stores end, it just never got sent to my email. She sent me a screenshot of the store credit being sent to my email and went out of her way to send me the code through the chat. She was so so helpful and I wish her the best for being so kind and patient when the code wasn’t on our side LOL. Loved Dakota so much she deserves everything for being so kind
COLOUR DIFFERENCESI recently purchased a lounge suit, unfortunately I had to return the first order due to a mix up with the size6. Once it was returned I was told it was no longer in stock in the colour, size and lineI had requested. So after a lot of emails going back and forth and being offered a store credit. I received an email with items for sale and the colour I requested was there !!! So, I eventually got the colour I wanted. On receipt of the set and looking at first glance I was very excited. The excitement soon turned to disappointment. The quality wasn't the best I'd seen, but after all the hassle I was glad to finally received it. Then whilst out wearing the set I noticed that the top and bottoms were very different shades. The bottoms were very dark whilst the top is a much lighter shade. I'm totally disappointed and will not be ordering from this company again.
A big thank you to Mia and Dakota. I shop a lot online and I have to admit both ladies made my experience pleasant as they replied so promptly as well as after hours (so rare!). I hope you are both recognised for your great customer service, thanks again ladies xo
I've purchased a few times now for my daughters, and the orders have always arrived quite quickly and are true to size. Only twice has an item not been suitable, and the exchange process was very straight forward and once again quick. The support team have always been professional and courteous, and always so happy to help.
They are big scammers and thieves, I ordered a few stuff from this scammer and the quality was very very bad ! I decided to return them and they took off about half of price to refund ! I said ok and returned their shit stuff and I was surprised they took all my money and not refund it! They took the shit stuff and my whole money They are big scammers and thieves
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Melbourne based boutique clothing store with free express shipping Australia wide for all girls and womens clothing and fashion items. Fast delivery, best price
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