Review Time
Highly recommend The Diamond Ring Company. They are professional and always maintain communication having discussed and designed my bespoke engagement ring. I am now the proud owner of an absolutely beautiful, stunning ring. The quality is outstanding! Thanks Alex, it’s been a pleasure doing business.
Michael was absolutely excellent — I would highly, highly recommend him!When I first started looking for the perfect ring for my (now) fiancée, I had little idea of what direction to take. Michael took the time to walk me through a wide range of designs, diamond shapes, and sizes, explaining everything clearly and patiently, without ever making me feel silly for not knowing much.It took a few meetings to find the right ring, but I knew within the first five minutes that The Diamond Ring Company was the right place to make this important purchase, thanks to the outstanding service Michael provided.The final result was exactly what I’d hoped for, and best of all — she said yes! She’s absolutely thrilled with the ring and how beautifully the custom design turned out. I’m incredibly relieved and deeply grateful to both The Diamond Ring Company and Michael for helping make my dream come true.I wouldn’t go anywhere else in Hatton Garden, and I wholeheartedly recommend The Diamond Ring Company to anyone and everyone.
Alex from The Diamond Ring Company was really helpful right from email conversations, to meeting in person to see various engagement rings. I gave him a detailed spec of what I wanted to see and he provided samples and more on the day of viewings and advised on the type of qualities the rings can be in helping me make my final decision. Once I received the engagement ring, it was perfect and my Fiancée loves the ring. Thank you Alex and the Team for accommodating my requests with your input and making the perfect engagement ring.
Sorry for the late review!We had a great experience with the Diamond Ring Company. They designed a bespoke diamond engagement ring from a design we found elsewhere, creating a mock-up and advising on adjustments of how the ring and diamond placement would look to ensure it was the perfect design.Michael was incredibly helpful and patient each step of the way, ready to answer and reassure us with any queries. After we'd received the final ring, Michael was helpful with adjustments on resizing the ring. He has a very friendly and reassuring manner.Compared with a lot of shops in Hatton Garden, Michael was not pushing for a sale or trying to persuade us to buy from him, but quietly confident in his expertise and open to offer general advice with a big decision like buying an engagement ring. I wouldn’t hesitate to buy from the Diamond Ring Company again as you buy from quality craftsmen.
I had a great experience working with Michael at The Diamond Ring Company. He was helpful, responsive, friendly, and clearly very knowledgeable. From the outset, he took the time to understand what my partner was looking for and offered suggestions that really helped shape the final design.What stood out most was how comfortable Michael made the whole process (this hadn’t been the case with other jewelers I’d spoken to, so it was a welcome change). He was also flexible and accommodating, never rushing things and always open to feedback.Before I committed to anything, he provided CAD drawings and prototypes, which gave me full confidence in the design. The final ring turned out exactly as I’d hoped—beautifully made and true to what we discussed.The pricing was very fair, and Michael’s after-sales service has been excellent too. He’s helped with resizing and follow-up questions with the same level of care as at the start.
We had such a good experience buying my engagement ring and our wedding bands with Michael. We had NO idea about rings or what we wanted so to be given the space to try on lots of rings and ask questions with no pressure was fantastic. I would recommend The Diamond Ring company to anyone.
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