tickets.oebb.at

1.2
1.2 Based on 365 reviews

The Austrian Federal Railways is the national railway system of Austria, and the administrator of Liechtenstein's railways....

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1.2

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5

365 Reviews

5 Star
3%
4 Star
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3 Star
1%
2 Star
4%
1 Star
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Gunnar C.
OBB overbooked the train after…

OBB overbooked the train after reserving seats. The aisles are clogged with people and not everyone has a seat. Probably my worst train experience between Europe and East Asian trains.

1
Date of experience: Dec 28, 2023
Elle Ross
No working toilets

I took the OBB sleeper train from Innsbruck to Amsterdam and it was horrible. Is this really the national railway system of Austria??? The couchettes are small and dirty, the staff is rude and unprofessional and above all there were no working toilets. Twelve hours of travel and only one functioning toilet 4 carriages away!!! The only available toilet was filthy and very stinky. This is totally unacceptable!!! The worst train journey I've ever experienced in my life. OBB is a disgrace

1
Date of experience: Dec 28, 2023
OBB overbooked the train after…

OBB overbooked the train after reserving seats. The aisles are clogged with people and not everyone has a seat. Probably my worst train experience between Europe and East Asian trains.

1
Date of experience: Dec 28, 2023
Rude female young caterer

Rude female young caterer who refused payment by card to a family. When another passenger addressed the issue, stating that she paid 5 min ago by card, the young caterer said " i meant there is no signal currently", which was not the case. All conversations took place in german. Travelling from Vienna Hbh to Graz, arrival at 17.33

1
Date of experience: Dec 22, 2023
SM73
The worst train ride of my life

The worst train ride of my life. Took the night jet from Amsterdam to Vienna before Christmas. Overbooked train, people not getting what they paid for and being shoved into a regular day wagon for 16 hours! No running water, no working toilets, rude staff that was not communicating the situation with us, neon lights on for the whole night which made it impossible to sleep. People sleeping on the floor.. train stopped in the middle of the night for more than an hour, no one gave us an explanation. Then in Linz, they just told us get off and take a different train to Vienna because our train was not working. I wrote two complaints asking for a compensation but didn’t even get a reply. I took night trains in third world countries, but this was by far my worst experience ever! Don’t do this to yourself.

1
Date of experience: Dec 22, 2023
glomen110572
The worst train ride of my life

The worst train ride of my life. Took the night jet from Amsterdam to Vienna before Christmas. Overbooked train, people not getting what they paid for and being shoved into a regular day wagon for 16 hours! No running water, no working toilets, rude staff that was not communicating the situation with us, neon lights on for the whole night which made it impossible to sleep. People sleeping on the floor.. train stopped in the middle of the night for more than an hour, no one gave us an explanation. Then in Linz, they just told us get off and take a different train to Vienna because our train was not working. I wrote two complaints asking for a compensation but didn’t even get a reply. I took night trains in third world countries, but this was by far my worst experience ever! Don’t do this to yourself.

1
Date of experience: Dec 22, 2023
Sylvia
Rude female young caterer

Rude female young caterer who refused payment by card to a family. When another passenger addressed the issue, stating that she paid 5 min ago by card, the young caterer said " i meant there is no signal currently", which was not the case. All conversations took place in german. Travelling from Vienna Hbh to Graz, arrival at 17.33

1
Date of experience: Dec 22, 2023
Chris Hughes
Dear management of obb reilijet

Dear management of obb reilijet, do you understand that it’s not normal to have temperature in your trains that people in winter have to wear a t-shirts because it is sauna in wagons???

1
Date of experience: Dec 18, 2023
Dear management of obb reilijet

Dear management of obb reilijet, do you understand that it’s not normal to have temperature in your trains that people in winter have to wear a t-shirts because it is sauna in wagons???

1
Date of experience: Dec 18, 2023
GP43
Double of the time.

In one travel three huge delays. In one of these stops we were told to leave the train and wait for another one that, of course, was late as well. 3 hours travel became a 6 hours one.Not the best experience.

1
Date of experience: Dec 06, 2023

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  • The Austrian Federal Railways is the national railway system of Austria, and the administrator of Liechtenstein's railways.

  • language https://tickets.oebb.at

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