Review Time
This site is a scam. They will not let you withdraw and they won't honor their bonuses. They will say its an internal administrative decision in line with their policy. Beware this is not a legit site. Just somewhere to deposit money never to get back.
Would give this site a 0 if I could. Played this casino for well over 6 months. Multiple withdrawals a couple of wins here and there. Dreaded verification process comes about. Gave them all the info they asked for multiple times every which way possible to verify. Still keep asking for more stuff. So that's on going but I have an email from them to fill out a questionnaire thing so I fill it out. They unlock my account cool still showing they want documents for verification. Whatever play for 2 weeks more. All of sudden my account is locked again for no reason. They also claim to have 24/7 support but every question "gets sent to the relevant department" and then its 2-3 days before they message back. Email they're vip team takes 8 hours for them to respond. Constant pop up windows contalstantly kicks out of games due to "not being able to be verified" even though i have 1.5gbps internet that has no problems on any other site. Constantly have some way to go back on bonus or not be able to activate them for some reason. Absolutely none of they're games hit anything unless you spend a ridiculous amount of money. Honestly its just endless the list of stuff. And then they'll tell you its because of regulations when magically they are the only ones they have this trouble. Terrible casino just stay away.
I won 1600 AU$ during a weekend slots tournament, and I was a bit nervous about withdrawing a larger sum. But to my surprise, the casino handled it incredibly well. The verification process was quick, it was under 6 hours and my funds hit my account three days later. The site also had clear withdrawal policies, and the support team was courteous and helpful. It really felt like they respected me as a player.
Recently decided to deposit after receiving a sports reload offer via emailManaged to go on a nice run and finished my rollover. I had withdrawn once before a couple months earlier and was expecting the same smooth processUnfortunately this time was different. After my withdrawal remained pending for a full 3 days they decided to hit me with the dreaded further verificationI provided bank statements of previous months excluding October. I provided all screenshots of October from online banking because statements aren’t available until the month is overI provided a letter from the CRA which was also rejected. I don’t own the home I live in so the only documents I can provide are a paper bank statement or an official letter from the CRA. If you won’t accept that than I’m honestly left speechlessKeep in mind I’ve only ever deposit around $500 total into the account. It’s already an infringement on my privacy asking for months worth of bank statements, but it’s something I’ll obviously do to receive my fundsThere has been a lack of communication on their part this whole time and it truly feels like I’m being sent on a wild goose chase using shady tactics you’d expect from some shady small tier offshore sportsbook
Julia contacted me after my deposit failed. She was very nice and told me what went wrong. She showed me how to try another payment method and stayed with me the whole time. I was so happy when it worked. Then she gave me 50 free spins! That made my day!
This was the fastest payout I’ve ever received from an online casino. I requested a $250 withdrawal via Skrill and I had the money instantly. No delays, no issues. Very quick and simple. Someone from support even reached out to confirm everything went through. Absolutely top-tier service.
So I'd been playing for a week and built up $650 in my account. When I went to withdraw, Mike from support helped me through the whole process - even guided me on uploading my ID and documents. Had the money in my bank account in just three days. Really impressed with the service, and Mike was super helpful throughout.
I thought I would try this site, big mistake!! They must be a scam! I was depositing and playing just fine until I wanted to withdraw at the end of the night. In the morning, I found that my account was suspended, with no communication or explanation. I reached out to customer service and they told me that my account is now under review. Still, no explanation and no timeline. They shouldn’t be allowed to hold people’s money hostage! It is my money and I should be allowed to gamble it away or withdraw it. Either way, it is my money. I should have read the reviews first! My bad! Now I can see that withholding customers money and blocking access to their accounts is common practice. Please don’t use this site, it most certainly has to be a scam!!!After going back and forth for a couple days, toonie bet has won! I won’t waste anymore of my time trying to deal with them. I have closed my account and I will forfeit the money I have in my account. I have asked what happens to funds left behind and have received no response. I sincerely hope it is donated to charity. The thought of them just keeping it turns my stomach. Please stay away from this site!
I deposited my cash got there welcome bonus. Not one game I played got a bonus or won anything at all don't waste your time especially when there is a play through doesn't make it fun they took everything. I suggest betty is the best casino app to use I won thousands!
AVOID THIS CASINO WEBSITE AT ALL COST , i begin play deposits almost 1500 without winning any dimme , i enter the live chat to tell them what was the cash back % and telling them i almost spend 1200$ without winning anything , they exclude me telling me i had gamblimg issues . No other way i can enter my account and cash out $$ thats i still had in my bank roll and had bets actived . Scammers avoid this crap do me a favor
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