Review Time
Tractor supply has become greedy and non-competitive on price.They are no longer a value-based farm, garden, hardware store, but an overpriced disappointment of late.A can of spray paint today was $9.50 (same can $5.99 at Walmart. Tools, up 25% in the last year. Animal Feeds, pretty packaging, and 20% higher than the local feed stores. Even nuts and bolts, formerly a good buy by the pound…now up 30%.In fact they have nothing I need that I can’t get cheaper at Walmart, Harbor Freight, or Amazon for much lower cost.What the heck happened to Tractor Supply.
Ordered a pellet grill on line to be delivered to Opelousas LA store because it advertised free assembly. When I called to check on status the manager told me assembly is not free, even argued when I said I have the screen shot of the website. I asked for a refund. If I’m putting it together I’ll go elsewhere. Bait and switch or a lazy manager? 🤷♂️
ABSOLUTELY horrible. I've been doing business with TS for 35 years. I can honestly say in the past 5 years they've become a pathetic entity employees who do not give a crap. When purchasing a pick up order in the store they automatically signed me up for auto ship on my 600+ feed that I ourchase abd puck up ! I've been charged $ items delivered to my farm only for me to waist my fuel in returning feed I did not need. Hundreds and hundreds of dollars waist of my time and fuel to return. Called us left my #for them to return my call 2.5 hrs later I had to call them back waited on hold for 46 min the rep said let me put you on a brief hold and I'll get back with you only for my call to be disconnected. I spend over 18k a year with TS. I am now done. I have other feed suppliers who are quite happy to have my farms business. No one gives a crap these days and TS is the poster child of disrespect and stealing $from the CC you have on file
Since Tractor Supply acquired Orschelen's, Ottawa Ks is without a farm and home store. TSC is basically a wannabe hardware and pet supply store. Their assortment of farm and ag supplies, equipment and parts is laughable. Just another example of a Big Box destroying a competing retailer and depriving a community of the goods that it actually needs.
"Megan", staff observed me outside from her cashier work station on August 12 and walked outside offering her help. I was looking at large bags of soil mixed with products.Megan was very helpful with her advice and experience but unfortunately her co-worker seemed to feel Megan was goofing off possibly with just a friend and chastised her. Please note managers: Megan was closing a sell of $70. If on my own, I would have walked out with a $3.47 bag.
If I was able I would leave no stars at all and I suggest everyone read my blog on Sunday's newspaper about this horrific store and the way they treat their customers. I've been going there for nearly 3 years and they hired one of the Hop Heads from my neighborhood. I've had multiple people put in jail and I've had multiple people moved from their properties because they were dealing drugs smoking dope and causing serious damage to me and my home tractor plus hired one of these people and after 3 years of kindness respect and spending all my money in that store it took all of 30 seconds for some young piece of crap little girl who lives in my neighborhood and I can't say her name until we go to court and the manager that lives in my neighborhood that knows how I've shut down drug deals drug homes put several police in prison for dealing drugs and I put about five people out of this neighborhood and the people that they just hired knew who I was and hated me and for absolutely no reason attacked me came after me I am a 61 year old woman blind in one eye with leukemia been shopping at that store for 3 years Ms Tina will tell you I pray for people I am kind I have never done one thing wrong in that store except a bunch of hotheads from my neighborhood got hired over there and made it a point to have me trespassed I'm looking for anybody and everybody who's got something to say about the store I write for the Sunday paper and what I got to say I hope takes all their customers away sincerely Bonnie Johnson
I purchased a new tank for acetylene, And got it filled. Upon taking it home and weighing it it was a quarter short of how much acetylene should have been in there. I contacted the company they did not seem to care. I filed a complaint with better business bureau they gave me a BS response saying they would contact me in 2 days, they did not. This is a warning for anybody purchasing acetylene or any gas from tractor supply, they will definitely be shorting you, you should weigh your tank, and probably just go elsewhere. This is a deceitful company and this is their acceptable business practice. They don't care about customers they only care about money.
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Tractor Supply Company is an American retail chain of stores that offers products for home improvement, agriculture, lawn and garden maintenance, and livestock, equine and pet care.
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