Name: travelfrom.fr
Telephone: +33977550940
Rating: 4.1

AC83 Guest

1 year ago

A huge thank you to Iryna Basara

A huge thank you to Iryna Basara who helped me so much with her unparalleled responsiveness !

Date of experience: Aug 28, 2024

Mary Guest

1 year ago

I am traveling within Cameroon

I am traveling within Cameroon. My trip was/is from Yaoundé to Garoua. My Cameroon visa took longer than expected, so I needed to change my flights.Yaoundé is close to Douala, and they changed the routing to be two flights. Yaoundé to Douala and then Douala to Garoua. Unfortunately, the website does not allow me to request changing it back to only one flight.I was instructed by email to put my request in the comments section, but I have not gotten any information or communications back. Not good.

Date of experience: Aug 22, 2024

_smbt_ Guest

1 year ago

Yuliana was helpfull

Date of experience: Aug 21, 2024

Laurent Martin Guest

1 year ago

Merci à Yuliana qui a pris du temps…

Merci à Yuliana qui a pris du temps pour répondre à mes demandes !!

Date of experience: Aug 05, 2024

Chloé B. Guest

1 year ago

Hrytsan Nataliia

Hrytsan Nataliia, Is TOP,Elle a répondu à toutes mes questions, avec beaucoup de professionnalisme.She answered all my questions very professionally.

Date of experience: Aug 03, 2024

Deborah Sanders Guest

1 year ago

Good, They helped and answered in time

They helped and answered in time. 👍

Date of experience: Aug 01, 2024

Noel Brown Guest

1 year ago

Efficiency and accuracy

I'm leaving in 2 weeks and I wanted to have a status on my booking and Sahan Ruslana gave me all the information I needed, which is a great relief when you're planning a trip.

Date of experience: Jul 30, 2024

Rupert Smith Guest

1 year ago

Change of booking flight

Change of booking flightYuliana, my agent on the chat, was very clear and efficient to answer to me and give me the way yo change my flight booking.

Date of experience: Jul 20, 2024

Nate Patterson Guest

1 year ago

Absolutely TERRIBLE

Absolutely TERRIBLE ! WORST EXPERIENCE EVER ! Booked flights from Bangkok to Lyon and Lyon to Bangkok, at the Airport of Bangkok we were told that we needed Visa to get in India even though we don’t stay, so our whole way to go was impossible, we had to book everything again through another agency ! Travel Awaits never told us anything about this ! So I asked for the refund of the way to go and it was only 400€ !!Secondly, on the way back one of the flight is cancelled so we have to change the whole flights again ! And FINALLY they tell us that our way to go is cancelled too because apparently their system tells them that I cancelled all the flights and not the way to go !!! I go all the customer supports (chat and phone) no one could help me !!! End of the story : 400€ refunded out of 2 700€ and couldn’t even take one flight out of the 6th that I booked !!! WORST EXPERIENCE OF MY LIFE, SO MUCH STRESS, TIME AND MONEY LOST